Leasing Professional - St. Marin

Greystar•Coppell, TX

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role includes leasing to new residents, supporting resident satisfaction throughout the lease term, and securing lease renewals. The position conducts sales and leasing activities, including greeting and qualifying prospects, conducting tours, processing applications, completing screening, preparing lease and move-in documents, and supporting smooth move-ins. It also helps ensure apartments and community spaces are ready and presented to company standards; monitors market and competitor conditions; and develops and implements marketing plans and outreach activities. The Leasing Professional uses property-management software to track availability, leasing activity, and resident and prospect information. The role follows up with prospects and residents, supports lease renewals, and responds courteously and promptly to resident and client/owner concerns. The position may require travel to other properties or to training and business meetings, and requires a flexible schedule that includes on-call coverage during evenings, weekends, and holidays.

Requirements

Hold all licenses and certifications required by state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work inside and outside in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Conduct sales and leasing activities to achieve the community’s revenue and occupancy goals, including qualifying prospects, giving tours, processing applications and screenings, preparing lease and move-in documents, and facilitating smooth move-ins.
Inspect apartments before move-in and coordinate outstanding readiness items with the maintenance team.
Monitor market and competitor conditions and develop and implement short- and long-term marketing plans and occupancy goals.
Follow community policies concerning concessions, specials, and other occupancy programs.
Create and carry out marketing activities, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability, traffic, leasing activities, and resident and prospect data.
Inspect marketing areas and tour routes, communicate upkeep needs, maintain show units and amenities, and prepare the leasing office for daily activity.
Follow up with prospects and new residents to support leasing and renewal decisions and satisfaction.
Support the lease renewal program by preparing renewal packages, contacting residents in advance of move-out dates, and ensuring documents are completed on time.
Respond promptly and courteously to resident and client/owner questions and concerns, take action to resolve problems, and route or document requests as appropriate.
Travel as needed to assist other properties or attend training classes and business meetings.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
The role may be eligible for weekly, monthly, and/or quarterly bonus programs.