Leasing Professional - St. Marin

Greystar Management Services•Coppell, TX

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident-retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position performs sales and leasing work, including qualifying prospects, conducting tours, processing applications and screening, preparing leases and move-in materials, and supporting move-ins. It also helps keep apartments, show units, amenities, and the leasing office ready for tours; monitors market and competitor conditions; and carries out marketing plans and outreach programs. The Leasing Professional uses property-management software to track availability, traffic, leasing activity, and resident and prospect information; follows up with prospects and residents; coordinates renewals; and responds to resident and owner concerns. The role requires a flexible schedule, including being on call during evenings, weekends, and holidays. Travel may be required to support other properties or attend training and business meetings. The position involves working indoors and outdoors in all weather conditions and performing the physical activities described in the posting.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.

Responsibilities

Perform sales and leasing activities to meet community revenue and occupancy goals, including greeting and qualifying prospects, conducting tours, processing applications and screenings, preparing leases and move-in packages, and supporting move-ins and lease signings.
Inspect apartments before move-in, ensure they are move-in ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies concerning concessions, specials, and occupancy programs.
Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property-management software to track apartment availability, traffic, leasing activities, resident and prospect data, and demographic information.
Maintain show-quality standards by inspecting the marketing corridor and tour route, communicating upkeep needs to maintenance, preparing show units and amenities, and readying the leasing office for daily activities.
Follow up with prospects and new residents by email, cards, notes, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are completed and implemented on time.
Respond promptly and courteously to resident and client/owner questions and concerns, resolve problems, and document or convey requests to the appropriate people.

Benefits

Competitive medical, dental, vision, disability, and life insurance benefits.
Low-cost (free basic) medical coverage for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
Birthday off after one year of service.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible quarterly or annual bonus for corporate positions, based on individual and company performance.
Possible weekly, monthly, and/or quarterly bonus programs for onsite property positions.