Leasing Professional

Triton Investments Inc•Boise, ID

7d•Onsite

About The Position

This is a part-time to full-time position offering 32 to 40 hours per week, perfect for those looking to enter the real estate and property management field. The role involves customer service, administrative tasks, and direct interaction with residents and prospects. The company, Triton Investments, is BBB A+ accredited and highly rated, and the position is with Fairview Crossing Apartments, a community of 244 well-cared-for apartment homes in Boise.

Requirements

Professional presence and appearance.
High School diploma.
Possess the ability to read, comprehend, and follow moderately complicated verbal and/or written instructions in English.
Organized, capable of maintaining records, basic arithmetical calculation and able to effectively communicate with residents, staff, investors, and suppliers/vendors.
Possess proven customer service skills.
Ability to develop strong interpersonal relationships with co-workers, residents, officers, and vendors.
Skill of working closely with different people, different nationalities, different abilities etc.
Spanish speaking is required.
Should be able to lift 25lbs and walk the property and several stairs daily.

Responsibilities

Prepare for the office where covering.
Open/Close office, model, amenities as per Triton’s standards (clocking in/out, timely, cleanliness office ready etc.). Check leasing route.
Retrieve and take care of messages, work orders and requests.
Meet and greet prospects, vendors, and residents.
Keep payments, notes on ledgers accurate and secure.
Charge late fees when applicable.
Assist Manager with rent collection and delinquent money.
Double check notes on ledgers if in bankruptcy or no checks allowed.
Respond quickly to all traffic (walk-in, phone calls, and computer traffic).
Show model, amenities, and community.
Learn about and visit competitors.
Learn and use Key systems.
New resident orientation: Set up new move in on resident portal, set up renter’s insurance, review/sign lease and review community rules, show/discuss apartment and community features.
Update ads, property vacancy advertisement, signs, and banners.
Request change of ads through Regional Property Manager and Marketing team.
Audit and update all on-line advertising weekly.
Perform outreach marketing as instructed.
Assist with social media and newsletters.
Maintain move in-, RIS- and Insurance info.
Update all vacancy, traffic, and competitors reports.
Prepare all apartments and move-in packages.
Assist Managers in and after the move out process including inspections.
Promptly assist in resident relations: neighbor problems, parking problems, amenity problems etc. if managers are unavailable.
Attend weekly or bi/weekly meetings with the whole staff.
Prepare and participate in LRO calls when needed.
Attend manager’s meetings and trainings in various locations.