Leasing Professional - Glen Cove, NY

Greystar Management Services•Glen Cove, NY
•Onsite

About The Position

This position coordinates the community’s marketing, leasing, and renewal strategies to help achieve occupancy, revenue, and resident-retention goals. It handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The role carries out prospect qualification and tours, application processing and screening, lease preparation, move-in coordination, marketing and occupancy initiatives, and renewal outreach. It also responds to resident and client/owner concerns and helps ensure the community, model apartments, and leasing office meet company standards.

Requirements

  • Hold all licenses and certifications required by applicable state and local jurisdictions.
  • Have a valid driver’s license to operate a golf cart on the property.
  • Be able to work a flexible schedule that includes taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.

Responsibilities

  • Conduct sales and leasing activities, including greeting and qualifying prospects, touring the community and apartments, processing applications, conducting credit and criminal-background screenings, preparing leases and move-in packages, and coordinating move-ins and lease signings.
  • Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and follow policies concerning concessions, specials, and occupancy programs.
  • Create and carry out marketing activities to generate community traffic, including resident referrals, employer outreach, internet marketing, and other community-specific programs.
  • Use property-management software such as OneSite or Yardi to track availability, record leasing activity, manage resident and prospect data, and collect demographic information.
  • Inspect the marketing corridor and leasing tour, coordinate upkeep with maintenance, prepare and merchandise show units and amenities, and ready the leasing office for daily activities.
  • Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions and satisfaction.
  • Support the lease-renewal program by preparing renewal letters and packages, contacting residents before move-out dates, and ensuring renewal documents are signed and implemented on time.
  • Respond promptly and courteously to resident and client/owner concerns and questions, take action to resolve issues, and document or route requests appropriately.

Benefits

  • Competitive medical, dental, vision, disability, and life insurance benefits.
  • Low-cost (free basic) employee-only medical coverage.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure.
  • Birthday off after one year of service.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount and unit availability.
  • Six-week paid sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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