Leasing Professional - Avana Ridenour

Greystar Management Services•Kennesaw, GA

2d•Onsite

About The Position

The Leasing Professional coordinates the community’s marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role handles leasing activities for prospective residents, supports resident satisfaction throughout the lease term, and secures lease renewals. The position is at Avana Ridenour, a stabilized garden-style community with 255 units. The schedule is Monday through Friday with rotating weekends; the role also requires a flexible schedule that may include evening, weekend, and holiday on-call coverage. The hourly pay range is $19.00–$21.00. The role may also be eligible for onsite property bonus programs. Benefits for full-time employees include medical, dental, vision, disability, and life insurance; paid time off; an onsite housing discount subject to availability and applicable terms; a paid sabbatical after 10 years of service and every five years thereafter; a 401(k) with company match; paid parental leave; fertility benefit reimbursement; an employee assistance program; and optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.

Requirements

Hold all licenses and certifications required by applicable state and local jurisdictions.
Have a valid driver’s license to operate a golf cart on the property.
Be able to stand, walk, and/or sit for extended periods; bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
Be able to work indoors and outdoors in all weather conditions.
Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and up to 50 pounds with assistance.
Be able to work a flexible schedule, including evening, weekend, and holiday on-call coverage.

Responsibilities

Perform sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, giving tours, processing applications and screening checks, preparing lease and move-in documents, and supporting move-ins and lease signings.
Inspect apartments before move-in, confirm they are ready, and coordinate outstanding work with the maintenance team.
Monitor market and competitor conditions and develop and implement marketing plans to sustain occupancy, following community policies for concessions, specials, and other programs.
Design and carry out marketing activities to generate community traffic, including resident referral and employer outreach programs and internet marketing.
Use on-site property management software to track availability, record traffic and leasing activity, manage resident and prospect data, and capture demographic information.
Maintain show-quality standards by inspecting the marketing corridor and tour route, communicating upkeep needs, merchandising model units and amenities, and preparing the leasing office for daily activities.
Follow up with prospects and new residents by email, notes, cards, telephone, or other contacts to support leasing and renewal decisions.
Support the lease renewal program by preparing renewal letters and packages, contacting residents in advance of move-out dates, and ensuring renewal documents are signed and implemented on time.
Respond promptly and courteously to resident and client/owner concerns and questions, resolve problems, and document or route requests to the appropriate people.
Travel occasionally or regularly as needed to assist other properties, attend training, or attend business meetings.

Benefits

Medical, dental, vision, disability, and life insurance benefits, including low-cost or free basic employee-only medical coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and increased vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities, subject to discount terms and unit availability.
Six-week paid sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Optional critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Potential weekly, monthly, and/or quarterly bonus programs for onsite property positions.