Leasing Professional - Nob Hill

Freeman Webb Company•Nashville, TN

8d•Hybrid

About The Position

This role involves showing and leasing apartments to prospective residents. The Leasing Professional will be responsible for communicating with prospective and current residents, developing and maintaining resident relations, learning professional sales techniques, and assisting with various administrative tasks. The position also requires adherence to fair housing laws and participation in staff and management meetings. The company emphasizes teamwork, a supportive work environment, and opportunities for growth and professional development.

Requirements

Ability to generate reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.
Regularly required to handle, or feel objects, tools, or controls; and reach with hands and arms and to talk or hear.
Frequently required to stand, walk, and sit.
Occasionally required to climb or balance; stoop, kneel, crouch, or crawl and smell.
Must occasionally lift and/or move up to 20 pounds.
Specific vision abilities required include close vision, distance vision, peripheral vision, and depth perception.

Nice To Haves

Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred.
Six months to one year related experience and/or training.
Bilingual a plus.

Responsibilities

Shows and leases apartments to prospective residents.
Communicates with prospective residents requiring information and current residents with complaints or problems.
Develops and maintains resident relations through courtesy, promptness of maintenance calls, completion of newsletters, and knowledge of community policies.
Learns to develop professional sales techniques.
Accompanies prospects to model apartments and discusses apartment features and community amenities.
Makes follow-up calls to prospective residents who did not fill out an application.
Completes lease forms or agreements and collects rental deposits.
Inspects the condition of models daily and arranges for necessary maintenance.
Compiles and updates listings of available rental units.
Assists with the composition of newspaper advertisements.
Contacts credit bureaus, previous landlords, and employment histories of prospective residents.
Substitutes for Assistant Manager when absent.
Adheres to all fair housing laws.
Attends regular staff meetings, weekly management meetings, and weekly department meetings.
Updates work order agendas weekly.
Continuously grows and improves through training and development.
Completes and submits weekly activity reports, weekly traffic and leasing reports, and weekly off-site marketing reports in a timely and accurate manner.