Leasing Professional - Bilingual

FREEMAN WEBB COMPANY REALTORS, LLC•Antioch, TN

2d•Onsite

About The Position

This position involves showing and leasing apartments to prospective residents. The role requires strong communication skills to interact with both prospective and current residents, addressing inquiries and resolving issues. A key aspect of the job is developing and maintaining positive resident relations through excellent on-site service, prompt maintenance responses, and effective community policy communication. The Leasing Professional will learn and apply professional sales techniques, accompany prospects to model apartments, and provide detailed information about the units and community amenities. Responsibilities also include following up with potential residents, completing lease agreements, collecting deposits, inspecting model units, compiling rental listings, assisting with advertising, and verifying prospective residents' backgrounds. The role may also involve substituting for the Assistant Manager and ensuring adherence to all fair housing laws. Additionally, the position requires active participation in staff, management, and department meetings, weekly agenda updates, and a commitment to continuous professional growth through training and development.

Requirements

Associate’s degree (A.A.) or equivalent from two-year college or technical school preferred; or six months to one year related experience and/or training; or equivalent combination of education and experience.
Ability to generate reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from clients, customers, and the general public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to deal with problems involving several concrete variables in standardized situations.
Complete and submit weekly activity report, weekly traffic and leasing report, weekly off-site marketing report in a timely and accurately.
Ability to operate basic office equipment such as copier, fax, computer, typewriter, calculator and telephone.

Nice To Haves

Bilingual required for this position!
Bilingual a plus.

Responsibilities

Shows and leases apartments to prospective Residents.
Communicates with prospective Residents requiring information and current Residents with complaints or problems.
Develops and maintains Resident relations through courtesy, prompt maintenance calls, newsletter completion, and knowledge of community policies.
Learns to develop professional sales techniques.
Accompanies prospects to model apartments and discusses size, layout, facilities, location, services, and lease terms.
Makes follow-up calls to prospective Residents who did not fill out an application.
Completes lease form or agreement and collects rental deposit.
Inspects condition of model daily and arranges for necessary maintenance.
Compiles and updates listings of available rental units.
Assists with the composition of newspaper advertisements.
Contacts credit bureau, previous landlord, and employment history of prospective Residents.
Substitutes for Assistant Manager when absent.
Adheres to all fair housing laws.
Attend regular staff meetings.
Attend weekly management meetings.
Attend weekly department meetings.
Update work order agendas weekly.
Continuously grow and improve through training and development.