Leasing & Marketing Manager | Rambler - Athens, GA

LV Collective•Athens, GA

About The Position

The Leasing & Marketing Manager leads leasing and marketing efforts at a student housing community, supporting preleasing, occupancy, and resident retention goals. The role welcomes and assists prospective residents, conducts property tours, processes lease applications, maintains client records and activity reports, and provides concierge-level service to current residents. The manager also plans resident events, supports marketing campaigns, maintains the property's tour route and curb appeal, and coaches Leasing & Marketing Assistants on sales and leasing strategies. The position collaborates with the social media intern, communicates with leadership, participates in company training, and assists with other duties and special projects. Evening and weekend availability is required.

Requirements

2–3 years of sales and customer service experience.
High school diploma or equivalent.
Exceptional communication skills and a warm, professional, approachable demeanor.
Basic computer skills, including typing and writing correspondence and memos.
Proficiency in Microsoft Office applications.
Excellent communication and customer service skills.
A can-do attitude and willingness to work outside the job description.
Availability to work evenings and weekends.

Nice To Haves

Leasing experience.
Previous experience as a Leasing Agent, Leasing Manager, Leasing Professional, or in a similar role.

Responsibilities

Welcome prospective residents, qualify their needs, conduct engaging property tours, and help close leases.
Use professional leasing techniques, including feature-and-benefit selling, to meet preleasing and occupancy goals.
Answer phone calls from prospective residents, current residents, and internal team members professionally and efficiently.
Process and verify lease applications and communicate results to applicants in a timely manner.
Maintain accurate client records and update daily activity reports, notices to vacate, vacancy reports, and other documents.
Provide concierge-level assistance to residents with day-to-day tasks.
Plan and execute resident events that support the property's brand and community experience.
Lead and coach Leasing & Marketing Assistants in sales and leasing strategies to meet and exceed goals.
Collaborate with the social media intern to coordinate leasing and marketing goals and messaging.
Collaborate on marketing initiatives, community events, and campaigns to support occupancy and retention.
Keep the tour route pristine and on-brand through regular upkeep and curb-appeal monitoring.
Contribute to team efforts to streamline processes and achieve success.
Participate in LV Collective training programs.
Communicate regularly with leadership to share updates, address roadblocks, and strategize for leasing success.
Assist with other duties and special projects as assigned.