Retail Experience Manager - Athens GA

Best Buy • Athens, GA

1d • $54,550 - $86,550 • Onsite

About The Position

As the Retail Experience Manager, you’ll assume day-to-day leadership duties for a Best Buy home store or group of stores, providing excellent employee and customer experiences. You’ll assign resources based on customer traffic and business needs across your assigned store or stores in a designated micro-market (local surrounding stores). You’ll also be responsible for employee development and performance management.

Best Buy is committed to helping employees thrive at work and at home, and offers benefits to support overall well-being. The company’s purpose is to enrich lives through technology by humanizing and personalizing technology solutions in stores, online, and in customers’ homes. Best Buy is an equal opportunity employer.

Requirements

• At least 1 year of experience as a supervisor or manager in business, military, or related fields.
• At least 2 years of sales or customer service experience.
• At least 1 year of experience managing and reviewing operational expenses and revenue.

Nice To Haves

• Previous experience in retail, sales, or customer service.
• Consumer electronics industry experience.
• Multi-location retail experience.

Responsibilities

• Empower employees to provide excellent customer experiences.
• Drive employee experience strategy across the micro-market.
• Analyze performance indicators against business strategies and lead the team to drive revenue and operating income results.
• Lead efforts to maximize results or provide course correction as needed.
• Help drive sales and operational success within an assigned home location or across the micro-market as needed.
• Assign resources based on customer traffic and business needs across assigned stores.
• Drive employee development and performance management.

Benefits

• Competitive pay.
• Great employee discount.
• Financial savings and retirement resources.
• Support for physical and mental well-being.
• Leaves of absence and potential pay sources, subject to eligibility.
• Paid time off for eligible full-time and part-time employees, subject to applicable conditions.
• Certain roles may be eligible for incentive pay based on performance and financial and strategic results.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed