Leasing & Marketing Assistant - The Mark at Tucson

Landmark Properties•Tucson, AZ

23h•Onsite

About The Position

The primary function of the Leasing & Marketing Assistant is assisting in the planning of community events, actively participating in on-and off-campus activities, and providing service to prospective residents to meet specific goals as outlined by the Community Manager. The Leasing & Marketing Assistant should be outgoing and must act as a quality leader to the Community Ambassadors.

Requirements

Outgoing personality
Act as a quality leader to Community Ambassadors
Ability to report on time to shifts
Ability to maintain confidentiality of client, resident, and company information
Understanding and adherence to Landmark Properties policies and procedures
Ability to maintain a clean and professional work environment
Ability to understand the lease document and all related addendums and communicate them clearly
Ability to participate in all move-in related activities
Efficient and effective time management skills
Ability to assist in maximizing revenue and occupancy
Ability to collect rents, security deposits, and other income as requested
Ability to operate marketing activities within budget, seeking approval for deviations
Ability to provide documentation/receipts for all company purchases
Ability to co-facilitate annual Leasing Training
Ability to track Leasing Ambassador performance through lease audits
Ability to understand and exceed the needs and expectations of prospective residents, clients, and vendors
Ability to develop a sense of community among prospective residents and staff
Ability to maintain active and effective communication with prospective residents, parents, and university personnel
Ability to represent the community and Landmark Properties in a professional manner
Ability to maintain a positive community environment and encourage participation in events and activities
Ability to assist future residents in mediation conflicts
Ability to assist in keeping the community clean
Ability to document and address resident behaviors that violate the law or lease agreement
Ability to identify and report safety and security risks

Nice To Haves

Experience in planning community events
Experience in on-and off-campus activities
Experience providing service to prospective residents
Experience as a quality leader
Experience in leasing and marketing
Experience in maintaining property curb appeal
Experience in tracking and reporting leasing data
Experience in developing and executing resident retention and acquisition methods
Experience in creating and maintaining vendor relationships
Experience in organizing and managing resident and marketing events
Experience in preparing for and executing housing fairs
Experience in social media campaigns
Experience in roommate placement and matching
Experience in financial management related to maximizing revenue and occupancy
Experience in collecting rents and security deposits
Experience in personnel management, including training and performance tracking
Experience in customer service
Experience in risk control, including documenting and addressing lease violations and reporting safety risks

Responsibilities

Monitor and maintain model and tour route on a daily basis
Assist with the maintenance of property curb appeal
Assist in tracking and reporting of leasing data, metrics and goals
Assist in developing and executing methods to retain residents and gain new ones
Create and maintain relationships with vendors
Organize and manage monthly resident events
Organize and manage monthly marketing events
Prepare for and execute housing fairs and other on campus events
Assist with social media campaigns to maintain a social media presence
Ensure follow up activities take place for all prospective residents
Report on time to your shift
Ensure confidentiality of client, resident, and company information
Understand and adhere to the Landmark Properties policies and procedures
Maintain a clean and professional work environment
Assist in roommate placement and matching
Understand the lease document and all related addendums and be able to clearly communicate to prospective resident and parents all relative information
Participate in all move-in related activities
Manage time efficiently and effectively
Assist in maximizing revenue and occupancy
Assists in collecting rents, security deposits, and other income as requested
Operates marketing activities within the confines of the marketing budget, deviating only with prior approval
Provide documentation/receipts for all company purchases
Co-Facilitate annual Leasing Training
Assist in tracking Leasing Ambassador performance through lease audits
Understand the needs and expectations of prospective residents, clients, and vendors and exceed their expectations
Develop a sense of community among the prospective residents and staff
Maintain active and effective communication with prospective residents, parents, and university personnel
Represent the community and Landmark Properties in a professional manner
Maintain a positive community environment for both prospective residents and associates and encourage participation in events and activities
Assist future residents in mediation conflicts, both proactively and reactively
Assist in keeping the community clean by surveying common areas regularly and reporting any concerns and / or helping to clean up when necessary
Document and address behaviors of residents that violate the law or the community lease agreement
Identify and report safety and security risks to the Community Manager