Leasing & Marketing Professional - The Standard at Philadelphia

Landmark Properties•Philadelphia, PA

1d•Onsite

About The Position

The Leasing and Marketing Professional is responsible for effectively marketing the community and ensuring the leasing targets are achieved to help maximize occupancy year over year. This role will guide prospective residents through the leasing process, engage in retention efforts for current residents, and provide unparalleled customer service. You must be able to communicate effectively and possess strong interpersonal and organization skills. For New Jersey based positions, this role requires a valid New Jersey Real Estate License.

Requirements

High School Diploma or equivalent required.
Must be able to communicate effectively.
Must possess strong interpersonal and organization skills.
Proficient in Microsoft Office Suite or related software.
Must be available to work evening and weekend hours, university closings, and the turn period.

Nice To Haves

Pursuing a bachelor’s degree in a relevant major preferred.
Minimum 1-year sales and marketing experience preferred.
Minimum 1-year residential leasing experience preferred.
Locally mandated licenses/certifications strongly preferred and, in some cases, required.
Entrata experience preferred.

Responsibilities

Generate new leads, schedule and conduct tours, enter data into Property Management Software, and follow up with prospects.
Assist with promoting the community via social media platforms and participating in on- and off-campus marketing events.
Assist with unit assignments and placements, and track and report leasing data, metrics, and goals.
Assist with email and text campaigns utilizing the Property Management Software.
Maintain a positive community environment and encourage participation in Residence Life programs.
Assist in resolving resident concerns/conflicts and escalate to the appropriate manager as needed.
Perform daily opening and closing checklists, including model & tour route inspection, and perform housekeeping as needed.
Participate in required staff meetings.
Adhere and comply with corporate procedures and government laws on Fair Housing.
Respond to internet and telephone inquiries in a timely and professional manner.
Keep detailed activity logs in prospect and resident accounts.
Enter Maintenance Requests as needed.
Label and log resident packages and send resident notifications as needed.
Enforce community policies and procedures in accordance with the Housing Contract and report any violations to the Community Manager.
Assist in collecting application fees, security deposits, and other income as needed.
Participate in the on-call rotation schedule and perform after-hours lockouts as needed.
Participate in all Turn related activities including Move-in & Move-out days, Unit inspections & trash outs, and Unit make readies (cleaning, painting, furniture placement).
Perform additional tasks as assigned by Community Manager.