Leasing Manager

StoneCreek•Cape Girardeau, MO

87d•$22 - $24•Onsite

About The Position

StoneCreek Communities is seeking a Leasing Manager with over 20 years of experience and a portfolio of over 10,000 units, providing industry-leading management services to a diverse portfolio of multi-family assets. As a service-oriented company, we have built an organization based upon values that are carried out through all aspects of apartment operation and management services.

Requirements

1+ years' experience in multi-family property leasing
Ability to work schedule of Monday-Friday, 9-6, as well as rotating weekends
Sales and closing ability, overcoming objections and follow up discipline
Customer service excellence, problem solving and conflict resolution
Deescalation skills with frustrated residents
Communication skills, clear and professional etiquette
Fair Housing and legal compliance knowledge
Marketing and CRM proficiency
Organization and administrative ability
Team collaboration

Nice To Haves

Experience with Entrata preferred

Responsibilities

Maintain a clear knowledge of current prices, property information, and comps in the market.
Performs all sales and leasing activities to achieve the community’s revenue and occupancy goals by greeting and qualifying prospects, conducting community tours and showing apartments and ensuring a smooth resident move-in and lease signing.
Inspects apartments before residents move in, ensures apartments are in ready condition, and schedules any outstanding items to be addressed with the maintenance team.
Follow up with all leads in CRM/PMS within 24 hours
Complete work order callbacks daily to ensure resident satisfaction.
Follow company policies and procedures.
Complete required monthly training in the company’s LMS.
Designs and executes marketing activities to create and drive traffic to the community, using internet marketing tools (and following other community-specific marketing plans, drives, and special programs.
Ensures that the community and show units meet the Company’s standards for show quality by inspecting the leasing tour daily and communicating maintenance and upkeep needs to the community’s maintenance team members.
Executes and performs activities supporting the community’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents before move-out dates and ensuring that lease renewal documents are signed and implemented on time.
Responds quickly and courteously to resident and client/owner concerns and questions, resolves problems and/or documents, and conveys requests to the appropriate individual(s).
Performs other related duties as assigned.

Benefits

Bonuses-Monthly Leasing and Renewal bonuses
Apartment Discount: Take advantage of our on-site housing discount!
Vacation: Accrued monthly; You can accumulate up to 10 business days during your 1st year, 15 business days your 2nd year, and 20 business days after 5 years!
Holidays: Enjoy 12 paid holidays per year; includes a holiday for your birthday!
Educational Programs- We help you invest in you!
401(k): With a company match up to 4% of eligible compensation
Health Insurance- Coverage options available
Dental Insurance- Our dental plans are designed to meet your individual needs.
Vision Insurance- Coverage available with participating and non-participating providers.
Life Insurance: Help protect your family with company-paid life and AD&D insurance.
Disability: Long-term disability is provided at no cost to you. Short-term available at reasonable rates.
Reimbursement Plans: These Flexible Spending Accounts allow you to set aside pre-tax dollars to pay for eligible healthcare or dependent-care expenses.
Employee Assistance Program: From day one, you and your immediate family members are eligible for help with issues affecting your work or personal life.
Wellness Program: Do something good for yourself. StoneCreek offers incentives for participating in many health-related activities.