Leasing Manager

Haverkamp Properties, Inc.Coralville, IA

About The Position

Haverkamp Properties is a 31-year-old family business focused on creating communities where people love to live. The company is working towards a 10-Year Target of 17,000 units under management. This role requires leading, managing, and holding a team accountable, providing outstanding customer service by responding to every lead and staying connected with qualified leads, organizing and leading prospect-generating activities, problem-solving to overcome objections, and leasing apartments by using available tools and resources to close the sale. Success in this role is defined by valuing clear processes and excelling in Lead Generation, Lead Conversion, and Customer Fulfillment. The company trains its team for success, and this role is accountable for achieving specific metrics: weekly pre-leasing goals with a greater than 95% occupancy end goal, a renewal retention rate of greater than 35%, and maintaining a property delinquency rate of less than 1.5% per month. The company operates on EOS (Entrepreneurial Operating System), ensuring leaders provide clear directions, necessary tools, act with the greater good in mind, delegate appropriately, understand roles, set clear expectations, communicate well, conduct effective meetings, and meet one-on-one regularly.

Requirements

  • Embrace Core Values: Service, Hard Work, Accountability, Results-Driven, Integrity.
  • Ability to lead, manage, and hold a team accountable.
  • Ability to provide outstanding customer service.
  • Ability to respond to every lead and stay connected with qualified leads.
  • Ability to organize and lead prospect-generating activities.
  • Ability to problem-solve and overcome objections.
  • Ability to lease apartments and close the sale.
  • Value clear processes.
  • Proficiency in Lead Generation.
  • Proficiency in Lead Conversion.
  • Proficiency in Customer Fulfillment.

Responsibilities

  • Lead, manage, and hold their team accountable.
  • Provide outstanding customer service - respond to every lead and stay connected with qualified leads.
  • Organize and lead prospect-generating activities.
  • Problem-solve – overcome objections.
  • Lease Apartments – use the tools and resources available to close the sale.
  • Help achieve weekly pre-leasing goals with a greater than 95% occupancy end goal.
  • Obtain a renewal retention rate of greater than 35%.
  • Effectively maintain a property delinquency rate of less than 1.5% per month.
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