Leasing Manager

Brookfield Asset Management•Columbus, OH

36d•Onsite

About The Position

Brookfield Properties is seeking a Leasing Manager to lead the day-to-day activities of the leasing staff and perform functions related to the leasing of the apartment community. This role is responsible for motivating, developing, and supporting the leasing team, and maintaining a high and stable occupancy of the property. This position is typically associated with a highly complex apartment community with multiple units and/or buildings.

Requirements

1-2 Years: Supervisory experience - Required
3-4 Years: Sales or leasing experience - Required
1-2 Years of experience can offset minimum educational requirements for this position

Nice To Haves

Undergraduate (Bachelor) Degree in General studies

Responsibilities

Meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model suites and property amenities. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Completes applicant screening process and prepares appropriate correspondence. Maintains social media activities and strives to increase engagement.
Prepares leases and related leasing addendums. Maintains lease records and files. Maintains property waiting list and other updates to various records and reports in accordance with policy and procedures, applicable affordable housing programs and HUD/Agency regulations.
Ensures accuracy of leasing data entered into the property software by all leasing employees. Reviews move-in files to ensure completion and accuracy. Processes and inspects weekly occupancy reports and ensures that all traffic data is entered. Reviews and critiques weekly call source recordings. Works with Leasing Consultants to increase effectiveness of techniques as needed. Prepares an analysis of call source for property management. Reviews all leasing employee files prior to move-ins and after.
Ensures that the leasing office, models and target apartments are in a presentable condition. Ensures that all leasing personnel meets with prospective residents, identifies their housing needs, interviews them to determine eligibility based on established criteria, shows vacant and model apartments and property amenities. Quotes established rental rates and promotions. Makes follow-up calls, sends follow-up literature and pursues rental status. Collects funds related to applications, security deposits and rentals. Monitors and makes pricing recommendations on a weekly basis. Visits competitor properties to better understand their product, marketing and sales techniques.
Ensures apartments are ready for occupancy by inspecting, placing move-in products and last minute touches when necessary. Distributes keys, move-in package, safety video and other appropriate paperwork at time of lease signing.
Trains new leasing employees and ensures all policy and procedures are followed. Trains and coaches new employees on the property and day to day functions of office.
Monitors closing ratios of the leasing team. Monitors the occupancy of the property and strategizes and leads the leasing team towards meeting budgeted goals.
Assists with resident retention. Provides ongoing customer service to residents after moving in. Processes work order requests, package collection, assists with day-to-day operations of the property and resident satisfaction.