Leasing Manager (East Bay)

2B Living, Inc.•Albany, CA

1d•$25 - $30

About The Position

2B Living is seeking a Leasing Manager to drive occupancy and revenue while delivering a high-quality leasing experience to prospective and current residents and property owners. The role requires a proactive, customer-focused team player with an ownership mindset who can manage the leasing process from initial inquiry through move-out across assigned properties. The Leasing Manager works with residents, owners, vendors, maintenance teams, and colleagues to support property performance and a low-friction, high-touch tenant experience. The Leasing Manager develops and carries out marketing activities, manages leads and showings, processes applications and lease documents, supports existing residents’ leasing requests, and oversees move-ins and renewals. The role also tracks availability and leasing activity, monitors local market conditions, recommends rents and unit improvements, updates owners on vacancies, and maintains property and show-unit presentation. The position reports to the Regional and Portfolio Manager(s) of the assigned region and uses AppFolio property management software and ShowMojo lead management software. Compensation is $25–$30 per hour, commensurate with experience, plus a commission component of $250 per lease and eligibility for annual performance bonuses. The position is available immediately. Benefits include medical, dental, vision, paid time off, 401(k) participation upon hire, education reimbursement, and career and professional development training.

Requirements

Must have a valid real estate license.
Must have a car and a valid driver’s license; driving is required.
Strong written and verbal communication skills.
Excellent customer service skills and a collaborative, team-oriented approach.
Ability to work weekends as business needs require.
Knowledge of community pricing and availability, the neighborhood, and the local community, and ability to communicate the benefits of the community and surrounding area.
Working knowledge of Microsoft Office Suite, including Word and Excel, and Google Suite.
Sales-driven, open-minded, and able to solve problems and take ownership of the role.
Ability to work with numbers, interpret financial statements, evaluate trends, and analyze data.
Ability to manage changing priorities, meet deadlines, and follow through on commitments.

Nice To Haves

Two or more years of multifamily, multisite leasing experience is preferred but not required.
Working knowledge of AppFolio and experience with ShowMojo.
Building lease-up experience.
Marketing and branding experience.

Responsibilities

Design and execute marketing activities to generate community traffic, including resident referral and employer outreach programs, internet marketing, and property-specific marketing plans and programs.
Schedule and conduct showings using ShowMojo lead management software.
Process applications accurately and promptly, and prepare leases, lease addenda, and lease renewals.
Manage existing residents’ leasing requests, including lease breaks, roommate additions, and unit transfers, with assistance from Leasing Coordinators.
Inspect apartments before move-in, ensure they are move-in ready, and schedule outstanding work with the maintenance team.
Conduct sales and leasing activities to meet revenue and occupancy goals, including greeting and qualifying prospects, touring properties, processing applications, conducting credit and criminal background checks, preparing move-in packages, and supporting smooth move-ins and lease signings.
Support the lease renewal program by preparing renewal letters and packages, contacting residents ahead of move-out dates, and ensuring renewal documents are signed and implemented on time.
Track apartment availability, traffic, leasing activity, resident and prospect data, and relevant demographic information.
Respond promptly and courteously to resident and owner/client questions and concerns, resolve problems, and route or document requests as appropriate.
Maintain knowledge of the Bay Area rental market and manage the leasing process end to end across assigned properties.
Monitor market and competitor conditions, develop short- and long-term marketing plans and occupancy goals, and follow policies for concessions, specials, and other occupancy programs.
Set rents and make rent recommendations, recommend adjustments for units that are not renting quickly, and advise on renovations that could increase revenue.
Update owners weekly on upcoming and current vacancies.
Inspect marketing corridors and leasing tours daily, communicate maintenance and upkeep needs, and ensure show units, models, and amenities meet company standards.
Use AppFolio on-site property management software.