district manager, East Bay, CA

Starbucks Coffee Company•Concord, CA

1d•$108,200 - $162,200

About The Position

As a District Manager, you develop Store Managers, create great customer experiences, support growth across Starbucks stores, and engage with local communities. You direct a multi-unit portfolio by planning strategies and ensuring consistent implementation. You are a leader of leaders, developing diverse teams that understand their markets, communities, and customers. The role is performance-driven through the lens of humanity.

Requirements

At least 5 years of retail experience managing 2 or more stores, departments, or units, including P&L, inventory, operations, and customer service.
At least 5 years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills.
At least 3 years of experience in a customer-service-oriented role.
Experience in a multi-unit environment and knowledge of retail or restaurant operations and financial reporting.
Strong organizational, interpersonal, and problem-solving skills.
At least a high school diploma or GED. A college degree in business or a closely related field, or 4 or more years of U.S. military service, may substitute for a portion of the required experience.
Legal documentation establishing identity and eligibility to work legally in the country of application.
Ability to work full time; the work regularly demands more than 40 hours per week and includes variable hours such as early mornings, evenings, weekends, and/or holidays.

Responsibilities

Develop district-level strategies to achieve each store’s financial, operational, and customer-service goals while addressing each store’s strengths and challenges.
Motivate, coach, and strengthen Store Managers as team leaders, retail operators, and business owners.
Provide expertise on customer issues, team staffing and management, store operations, and company policies and procedures.

Benefits

Medical, dental, and vision insurance
Basic and supplemental life insurance and other voluntary insurance benefits
Short-term and long-term disability
Paid parental leave
Family expansion reimbursement
Paid vacation from date of hire
Sick time accrued at 1 hour for every 25 hours worked
Eight paid holidays and two personal days per year
401(k) retirement plan with employer match for eligible partners
Discounted company stock program (S.I.P.)
Starbucks equity program (Bean Stock)
Incentivized emergency savings and financial well-being tools
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
Student loan management resources and access to other educational opportunities
Backup care
DACA reimbursement