Leasing Manager

Crown Linen Service•Nashua, NH

23h•Onsite

About The Position

The Leasing Manager of the Millyard Technology Park is responsible for the leasing of office space. The ideal individual is highly skilled in assessing prospective tenants' needs and closing sales. The Leasing Manager enforces leases and regularly updates the property owners on key data such as the building's occupancy rate, tenants' rents per square foot, and other statistics. The Leasing Manager should have a basic understanding of New Hampshire landlord-tenant law and standard lease provisions. Finally, the ideal candidate is comfortable networking with business decision-makers and attending or organizing events to solicit more business a monthly basis, at a minimum.

Requirements

Minimum of 5 years' experience in sales
Professional, respectful, and dignified demeanor
Strong work ethic
Strong communication skills, both verbally and via paper or email
A polite customer service tone is one of the most important aspects of this.
Responds quickly and reliably to phone calls, texts, and emails when off-site
Detail-oriented
Punctual
Strong organizational skills with hard copy and electronic files
Ability to work well not only independently but also with others
Strong sense of customer service, especially when diffusing conflict and de-escalating situations with dissatisfied tenants
A confident, outgoing demeanor
Proficiency with Microsoft Office, mainly Word and Excel
Basic knowledge of property maintenance issues (e.g., HVAC systems, plumbing, light construction) is helpful, but not required

Nice To Haves

College diploma (Bachelor's Degree is preferred)
Building Owners and Managers Association (BOMA) certification is preferred
Knowledge of NH landlord / tenant law is preferred

Responsibilities

Respond to all incoming phone calls and other inquiries (website form, LoopNet messages, or in-person drop-ins) from prospective tenants
Effectively assess prospective tenants' office space needs
Provide tours of the building for prospective tenants, real estate agents / brokers, vendors, and other interested people
Represent the building at networking events, including but not limited to those organized by the Nashua Chamber of Commerce
Effectively market the building's vacant space through the building's website, social media pages, direct mail, and any other means approved by the building owners
Organize building events to attract community interest and promote the leasing of space (for example, host a breakfast for local real estate brokers)
Negotiate, draft, and enforce all tenant leases
Work with existing tenants to renew leases, and raise rent rates as required by building ownership
Enforce rules of occupancy
Collect late rent payments, if necessary
On-board process for new tenants, such as creating and updating a welcome packet, drafting all paperwork for lease signing, and programming of keys
Communicate with building maintenance team to share updates as needed
Profit and loss responsibility
Budget for yearly expenses and adhere to that budget
Maintain quarterly occupancy reports for Principals, and present those occupancy reports to Principals