Leasing Manager - Whitehall Parc

Greystar•Charlotte, NC
•$19 - $21•Onsite

About The Position

The Leasing Manager at Whitehall Parc in Charlotte, North Carolina, manages and directs the community’s marketing, print and internet advertising, sales activities, leasing team members, and other resources to achieve revenue, occupancy, resident-retention, and leasing goals. Whitehall Parc is a stabilized, 298-unit garden-style property. The role oversees marketing and leasing performance, including monitoring market and competitor conditions, setting rents and concessions, managing apartment inventory, and developing short- and long-term marketing strategies. It also participates directly in leasing, supports resident renewals and move-outs, works with maintenance to maintain community appearance and safety, and supervises the leasing team. The position follows a Monday–Friday schedule with rotating weekends. The incumbent must be able to work a flexible schedule, including taking call during evenings, weekends, and holidays. The role may require travel to other properties, training, or business meetings. The hourly range is $19.00–$21.00. Eligible onsite employees may also participate in bonus programs.

Requirements

  • Hold all licenses and certifications required by state and local jurisdictions.
  • Have a valid driver’s license to drive a golf cart on the property.
  • Be able to work a flexible schedule, including taking call during evenings, weekends, and holidays.
  • Be able to stand, walk, and/or sit for extended periods and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
  • Be able to work indoors and outdoors in all weather conditions.
  • Be able to push, pull, lift, carry, or maneuver up to 25 pounds independently and 50 pounds with assistance.
  • Be able to travel as needed to assist other properties, attend training classes or business meetings, or fulfill job responsibilities.

Responsibilities

  • Direct the community’s marketing, advertising, and sales activities to achieve revenue and occupancy goals, oversee on-site traffic, maintain an appropriate inventory of ready apartments, set rents and concessions, and monitor daily sales and leasing activities.
  • Monitor market and competitor conditions; develop and implement short- and long-term marketing plans; and use pricing, concessions, leasing incentives, and advertising strategies to increase traffic and leases.
  • Develop print and internet advertising strategies, use technology to promote the community and communicate with prospects, and use property-management software to generate and review sales and leasing reports.
  • Coordinate with maintenance to ensure the community meets appearance and safety standards; inspect ready units and use merchandising techniques, including mini-models, to improve marketability.
  • Participate in leasing by generating and monitoring traffic, leasing apartments, qualifying prospects, preparing lease documents, and completing move-in procedures.
  • Review financial, shop, traffic, closing-ratio, and operational reports; identify and address issues affecting leasing performance; and present marketing and leasing strategies and results to clients, owners, and business managers.
  • Oversee lease renewals, including resident renewal events and communications, and assist with resident move-outs as needed.
  • Respond promptly and courteously to resident and client or owner concerns, resolve problems, and document or route requests to the appropriate individuals.
  • Supervise leasing team members by interviewing, hiring, orienting, and training employees and managing performance in accordance with company policies and practices.

Benefits

  • Medical, dental, vision, disability, and life insurance; basic employee-only medical coverage is available at no cost.
  • Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; and additional vacation accrued with tenure.
  • Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
  • Paid six-week sabbatical after 10 years of service and every five years thereafter.
  • 401(k) with company match up to 6% of pay after six months of service.
  • Paid parental leave and lifetime fertility-benefit reimbursement up to $10,000, including adoption or surrogacy.
  • Employee Assistance Program.
  • Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
  • Charitable giving program and benefits.
  • Potential eligibility for weekly, monthly, and/or quarterly bonus programs for onsite property positions.
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