Leasing Manager
Gates Hudson & Associates•Richmond, VA
•Onsite
About The Position
Gates Hudson, a full-service property management company, is seeking a Leasing Manager to lead the leasing function at one of our residential communities. This role is responsible for driving leasing performance, coaching and developing Leasing Consultants, and ensuring a consistent, high-quality prospect and resident experience. The ideal candidate is a strong people leader with a sales mindset, operational discipline, and a hands-on approach to ownership and follow-through.
Requirements
- High school diploma or equivalent
- Supervisory, lead, or mentoring experience in a leasing, sales, or customer-facing environment
- Strong communication and leadership skills
- Ability to manage multiple priorities and drive results through others
Nice To Haves
- Leasing, sales, or property management experience
- Proven success driving leasing or sales performance at the team or property level
- Experience with leasing systems, CRM tools, and performance reporting
- Affordable housing experience preferred
Responsibilities
- Drive occupancy, traffic, and leasing results through effective strategy and execution
- Monitor leasing performance, conversion metrics, and market trends
- Adjust leasing approach as needed to meet property goals
- Lead, train, and develop Leasing Consultants
- Set clear expectations and hold the team accountable to performance and service standards
- Provide regular coaching, feedback, and support to improve individual and team results
- Ensure a consistent, professional prospect and resident experience
- Handle escalated resident or prospect concerns as needed
- Model strong customer service and professionalism for the leasing team
- Oversee leasing documentation, systems, and compliance
- Ensure leasing offices, tour routes, model units, and common areas are tour-ready
- Partner with the Property Manager and onsite teams to support smooth day-to-day operations
- Work cross-functionally with maintenance, property management, and corporate teams
- Stay informed on local market conditions and competitive trends
- Share insights and recommendations to support marketing and resident retention efforts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
