Leasing Manager

DTN Management•East Lansing, MI

10d•Onsite

About The Position

For more than 50 years, DTN has been one of Michigan's leading property management, construction, development, and ownership companies of multifamily properties. DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. Responsibilities include, but are not limited to, achieving and exceeding monthly sales goals and contributing to the resident retention strategy. You will also lead the leasing team to achieve property goals including monthly and annual revenue projections through meeting occupancy goals. This includes hiring, training, and mentoring each team member under your leadership.

Requirements

High school education or equivalent
Preferred 2+ years of customer service and/or sales experience in management
Well organized with ability to prioritize and multi-task
Experience with or the ability to learn technology and operating software used at DTN communities including Yardi, Microsoft Office Excel and Power Point.
Experience or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
Motivation to learn and consistently improve
People skills required to educate, support and overcome objections of current and future residents
Availability at night and on weekends at various times during the year
Reliable transportation to get to work daily and to conduct daily job responsibilities

Responsibilities

Hire, train, and motivate leasing team to meet property leasing goals
Establish and monitor successful achievement of daily, weekly, and monthly leasing goals
In Property Manager’s absence, provide day to day guidance to site team and provide necessary leadership to achieve daily property goals
Establish and monitor execution of daily, weekly, and monthly leasing tasks
Partner with the DTN marketing team to establish and execute marketing and advertising campaigns, including participation in off-site marketing initiatives
Lead renewal/outreach strategy and business process to maximize resident retention including campaigns, resident events, and DTN renewal process
Train and monitor leasing process including sales techniques, lead generation and management and application/lease signing
Create and present leases to future residents and renewing current residents
Maintain knowledge of your local market competition and macro market performance
Have positive and professional relations with employees, future residents, community members and current residents
Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
Care for your property(s) through regular site inspections and ensure quality curb appeal
Enter work orders and follow up after completion to ensure customer satisfaction
Other duties/responsibilities may be assigned based on site needs