Leasing Manager - The Carmel

Vidalta ResidentialGarland, TX
Onsite

About The Position

Vidalta Residential, founded in 2015, is a property management organization focused on creating exceptional living experiences in the multifamily sector. With a commitment to excellence and a 'resident and employee first' philosophy, Vidalta aims to set unparalleled standards in every community. The company manages a substantial portfolio across the Southern United States, fostering welcoming and inclusive environments. Vidalta is recognized as a top employer and industry leader, promoting a high-performance culture through teamwork, professional development, and a passion for service and sustainable solutions. Their success is attributed to positive attitudes, dedication, and a commitment to exceeding expectations, making Vidalta Residential a benchmark for operational excellence in property management.

Requirements

  • Minimum of 3-7 years of experience in property management
  • Proven track record of success in achieving high occupancy and sales goals.
  • Comprehensive knowledge of Fair Housing laws and relevant local landlord/tenant regulations.
  • Exceptional written and verbal communication skills.
  • Proficiency in industry-standard property management software (e.g., Yardi, RealPage, Entrata) and Microsoft Office Suite.
  • Must possess a valid driver's license.

Nice To Haves

  • Relevant industry certification (e.g., CAM, NALP).
  • Bachelor's degree in Business, Marketing, or a related field.
  • Sales Acumen: Demonstrates highly persuasive abilities and a consistent, results-oriented focus.
  • Leadership: Possesses the proven ability to inspire, manage, and mentor a team effectively toward collective goals.
  • Customer Service: Demonstrates an unwavering commitment to providing a superior resident experience.
  • Organizational Skills: Exhibits excellent attention to detail and the capacity to efficiently manage multiple, competing priorities.
  • Problem-Solving: Maintains a proactive and analytical approach to addressing operational challenges and mitigating risk.

Responsibilities

  • Lead, mentor, and motivate the leasing team to consistently achieve established occupancy and revenue goals.
  • Conduct regular, formal training sessions on advanced sales techniques, adherence to Fair Housing regulations, and company community policies.
  • Manage the leasing team's scheduling and performance, including formal goal setting and conducting performance reviews.
  • Cultivate a positive, disciplined, and results-driven work environment.
  • Develop, execute, and continuously monitor strategic leasing plans designed to maximize occupancy.
  • Manage and track all phases of the leasing lifecycle, from initial prospect inquiry through application, move-in, and renewal.
  • Oversee the efficient and compliant processing of all rental applications, ensuring strict adherence to company policies and Fair Housing laws.
  • Monitor competitive market trends and competitor activity to inform and adjust pricing and promotional strategies as needed.
  • Conduct professional community tours and effectively communicate the community’s value proposition to all prospective residents.
  • Develop and implement creative, strategic marketing and advertising campaigns across all relevant platforms (online listings, social media, print media) in coordination with the marketing team.
  • Coordinate community outreach programs and resident engagement events to effectively drive prospective traffic and increase resident retention rates.
  • Ensure all online listings and marketing materials are accurate, highly appealing, and current.
  • Proactively manage the community's online reputation and ensure prompt, professional responses to all reviews and inquiries.
  • Prepare and analyze comprehensive weekly and monthly leasing reports (e.g., traffic reports, occupancy forecasts, leasing velocity).
  • Ensure all resident files and leasing documentation are complete, accurate, and maintained in full compliance with company policy.
  • Manage and maintain the property management software system (e.g., Yardi, RealPage, Entrata) for accurate data entry and systematic reporting.
  • Assist the Community Manager with budget preparation and exercise rigorous expense control related to leasing and marketing activities.
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