Leasing intern- Fort Collins

Richmark Property Management•Fort Collins, CO

9h•Onsite

About The Position

The leasing intern’s focus is to work alongside the on-site team to assure that leasing, marketing, and customer service goals are met for the community. The primary responsibilities of the leasing intern are to manage and direct communications in the office, complete administrative tasks as assigned, assist with leasing units, and provide exceptional customer service to our residents and prospective residents.

Requirements

Basic computer knowledge
Ability to act independently and make decisions
Excellent verbal and written communication skills
Flexibility to work weekends, overtime, and other unscheduled times as required
Capable of effectively handling multiple projects simultaneously
Excellent time management skills and the ability to prioritize work
High school diploma or equivalent combination of education required

Responsibilities

Collaborates with the on-site team to follow up with all the leads generated in the property management software
Works to become knowledgeable in the availability of units, pricing, and property information relevant to new prospects
Strives to meet and exceed occupancy goals
Demonstrates a basic understanding of Fair Housing Regulations and a commitment to perform all tasks accordingly
Assists in performing opening tasks, including checking on the readiness of the model or show units, the tour paths, and the community amenities
Provides high quality resident service and conveys resident service requests to on-site management
Quickly returns missed phone calls and stays current with all follow-ups for leads and prospects
Performs administrative tasks as assigned by the on-site team including but not limited to managing lease paperwork, move-in documentation, renter’s insurance, etc.
Promptly escalates any customer service issues to on-site management
Communicates effectively to on-site management to resolve any noticed issues
Enthusiastically embraces the company culture, provides a welcoming environment for residents and guests, demonstrates our drive to maintain the highest of standards, and provides the best possible experience for everyone on site
Enthusiastically greets each person who enters the office
Participate in and assist with planning community events
Maintains a pleasant, professional, and cheerful presence at all times
Always presents a professional appearance and follows established dress code policy
Ability to work weekends is required
Assist with various additional community projects as assigned by the Community Manager
Other duties as assigned