Part Time Leasing & Experience Consultant

Prime Residential Property Management LP • Castro Valley, CA

10d • Onsite

About The Position

As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community. Prime Residential is an owner and operator of multifamily apartments and townhomes, providing appealing amenities and superior customer service in sought-after locations along the West Coast. They are committed to maintaining a richly diverse and inclusive company culture.

Requirements

• Experience in property management or sales preferred
• Valid driver’s license for operating community vehicles and/or golf carts
• Strong customer service experience

Nice To Haves

• An enthusiastic and personable individual who enjoys building and maintaining relationships.
• A passionate team player who sees excellent customer service as essential to relationships.
• A true driver of sales possessing a competitive streak and an ability to close the deal.
• A diligent, determined, and punctual associate looking to grow their career in property management.

Responsibilities

• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Handle incoming inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through various activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Promote community amenities and services, and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Adhere to fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Benefits

• Comprehensive medical, dental, vision, and RX plans.
• Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• 401k match up to 4%.
• Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
• Tuition reimbursement for continuous learning.
• Housing discount offered at Prime Residential properties.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed