Leasing & Experience Consultant

Prime Residential Property Management LP • Folsom, CA

just now • Onsite

About The Position

As a Leasing & Experience Consultant, you will be the primary point of contact for current and prospective residents. You will work as a member of the on-site property management team, providing excellent customer service and ensuring residents are satisfied with their decision to live in a Prime Residential community. Prime Residential is an established owner and operator of more than 19,000 multifamily apartments and townhomes, providing appealing amenities and superior customer service in some of the most sought-after locations along the West Coast. We are committed to maintaining a richly diverse and inclusive company culture where all people feel welcomed and valued. The property, Falls and Legends at Willow Creek, has 634 units and is located in Folsom, CA.

Requirements

• Experience in property management or sales preferred
• Valid driver’s license for operating community vehicles and/or golf carts
• Strong customer service experience

Nice To Haves

• An enthusiastic and personable individual who enjoys building and maintaining relationships.
• A passionate team player who sees excellent customer service as essential to relationships.
• A true driver of sales possessing a competitive streak and an ability to close the deal.
• A diligent, determined, and punctual associate looking to grow their career in property management.

Responsibilities

• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Handle incoming inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through various activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Promote community amenities and services, and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Adhere to fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Benefits

• Comprehensive medical, dental, vision, and RX plans.
• Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• 401(k) plan with company contribution.
• Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
• Tuition reimbursement for continuous learning.
• Housing discount offered at Prime Residential properties.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed