Leasing Coordinator

Liberty Military Housing • San Diego, CA

4d • Onsite

About The Position

Liberty Military Housing is dedicated to serving those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We are looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement. As a Leasing Coordinator, you will be responsible for assisting with the team’s sales goals. You will use our customer management program to consistently follow up with prospective residents, reach out to new applicants, assist customers through different methods of communication, run and produce reports for site and regional managers, design marketing flyers, audit lease paperwork, and update our website.

Requirements

• Excellent verbal and written communication skills including ability to communicate effectively with internal and external customers.
• Computer proficiency (MS Office – Word, Excel).
• High school diploma or GED required.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and in a team environment.
• Excellent time management and follow up skills.
• Must be detail oriented.
• Must be able to talk, listen and speak clearly on the telephone.

Responsibilities

• Assist prospective residents with information regarding the housing process.
• Answer telephone, return missed calls, check voicemail, prospect follow up.
• Ensures all lease paperwork is completed and entered into Yardi, audit leases.
• Responding to and managing resident complaints and/or service issues and coordinate with appropriate staff to address and resolve resident concerns.
• Compile multiple daily/weekly/monthly reports.
• Provide written and verbal communication to team, prospects, and residents.
• Manage the lifecycle of residents and run report to audit program within LeaseHawk.
• Contact all new applicants.
• Create marketing flyers through LeaseLabs program.
• Update our website regarding pricing and specials and work with site on changes that need to be made.
• Post marketing ads and respond/follow up with leads.

Benefits

• Platinum-Level Medical, Dental & Vision Coverage with affordable premiums
• Employee Stock Ownership Plan (ESOP) become an employee owner with retirement savings
• 401(k) Retirement Plan with Company Match
• Education Reimbursement up to $5,250 per year
• Generous Paid Time Off , including vacation, sick time, and 11 paid holidays
• Wellness Benefits , including free gym access and additional wellness programs
• Quarterly & Monthly Bonus Incentives
• Career Growth Opportunities, Unlock your potential with immersive, hands-on training designed to elevate your skills, help you advance, and build a rewarding long-term career with a company that truly invests in your future
• Life and AD&D Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED