Leasing Coordinator

Liberty Military Housing•San Diego, CA

1d•$21 - $27

About The Position

Liberty Military Housing is seeking a Leasing Coordinator to assist the team in meeting sales goals and support prospective residents and current residents through the housing process. The role uses customer management and leasing programs to follow up with prospects and applicants, communicate with customers, manage resident concerns, and maintain accurate lease paperwork and reports. The coordinator also supports marketing by creating flyers, posting ads, responding to leads, and updating website pricing and specials.

Requirements

Excellent verbal and written communication skills, including the ability to communicate effectively with internal and external customers.
Computer proficiency, including Microsoft Word and Excel.
High school diploma or GED.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service.
Ability to work independently and in a team environment.
Excellent time management and follow-up skills.
Attention to detail.
Ability to talk, listen, and speak clearly on the telephone.

Responsibilities

Assist prospective residents by providing information about the housing process.
Answer telephone calls, return missed calls, check voicemail, and follow up with prospects.
Ensure lease paperwork is completed and entered into Yardi, and audit leases.
Respond to and manage resident complaints or service issues, coordinating with appropriate staff to address and resolve concerns.
Compile daily, weekly, and monthly reports.
Provide written and verbal communication to the team, prospects, and residents.
Manage the resident lifecycle and run reports to audit the program within LeaseHawk.
Contact all new applicants.
Create marketing flyers using LeaseLabs.
Update the website with pricing and specials, and coordinate site changes.
Post marketing ads and respond to and follow up with leads.