Leasing Consultant - Villa Del Mar

J Street Property Services•Arlington, TX

8h•$18 - $20•Onsite

About The Position

At J Street, the Leasing Consultant is often the first person a future resident meets—and an important part of the experience long after move-in. This role is about more than showing apartments. It is about building relationships, understanding what matters to each prospect, and helping people find a community that feels like home. As a key member of the onsite team, you will drive leasing activity, support occupancy and community performance, and help create a resident experience that reflects the J Street brand in every interaction.

Requirements

High school diploma or equivalent required
Valid driver’s license and reliable transportation.
Ability to work toward leasing and sales goals while maintaining a high-quality prospect and resident experience.
Ability to manage multiple priorities, maintain accurate records, and respond with urgency in a fast-paced onsite environment.

Nice To Haves

Bachelor’s degree preferred.
1–2 years of leasing, sales, hospitality, or customer-service experience preferred
multifamily housing experience is strongly desired.
Strong communication and interpersonal skills with a customer-first mindset.
Confidence building relationships, following up consistently, and asking for the lease.
Proficiency in Microsoft Office
experience with Yardi, OneSite, CRM, or similar property-management platforms preferred.

Responsibilities

Greet prospects, residents, and guests with professionalism, energy, and genuine hospitality.
Build relationships with prospective residents, understand their needs, and guide them through the leasing experience.
Conduct engaging community and apartment tours that connect features, amenities, and lifestyle benefits to what matters most to each prospect.
Respond promptly to phone, email, online, and walk-in inquiries and maintain consistent follow-up throughout the prospect journey.
Use strong sales and closing skills to convert qualified leads into leases and contribute to community occupancy and leasing goals.
Accurately process rental applications, verify qualifications, and execute lease agreements in accordance with Fair Housing requirements and company policies.
Maintain accurate and timely lead, lease, and resident information in the property management and CRM systems.
Coordinate a smooth, welcoming move-in experience, including apartment readiness, welcome materials, and follow-up communication.
Support resident retention by responding to questions, renewal needs, and concerns with care, professionalism, and appropriate follow-through.
Participate in resident events and community-building initiatives that strengthen connection and the resident experience.
Support property marketing campaigns, outreach efforts, local employer and community partnerships, and social media engagement.
Help maintain the presentation of the leasing office, model homes, amenities, and tour route so every visit reflects the quality of the community.
Stay informed about community features, availability, pricing, specials, and local-area highlights so you can confidently communicate the value of living at the property.
Work closely with the Community Director, Service Manager, and onsite team to support occupancy, revenue, resident satisfaction, and customer-service goals.
Communicate prospect and resident feedback, leasing trends, and recurring concerns that may help the team improve performance.
Maintain confidentiality and professionalism when handling resident, prospect, and company information.
Ensure leasing practices comply with Fair Housing, ADA requirements, and J Street standards.