Community Director - Villa Del Mar

J Street Property Services•Arlington, TX

9h•$60,000 - $70,000•Onsite

About The Position

At J Street, the Community Director is the onsite business leader for the community and the primary point of accountability for team performance, resident experience, operational execution, and overall asset results. This role is about more than managing day-to-day operations. It is about leading people, protecting the asset, and creating consistent performance through clear expectations and strong follow-through. As the leader of the onsite team, you will connect leasing, financial performance, service, maintenance coordination, and resident experience into one operating plan—working closely with regional leadership and support partners to deliver results.

Requirements

High school diploma or equivalent required
3+ years of property management or related multifamily experience
Prior team leadership experience strongly preferred
Strong leadership, communication, decision-making, and problem-solving skills
Working knowledge of multifamily leasing, resident relations, financial management, and property operations
Ability to lead priorities, solve problems, and make sound business decisions in a fast-paced onsite environment
Proficiency in Microsoft Office
Valid driver’s license and reliable transportation
Ability to manage multiple priorities, maintain accurate records, and respond with urgency in a fast-paced onsite environment

Nice To Haves

Bachelor’s degree preferred
Experience with Yardi, OneSite, or similar property-management platforms preferred

Responsibilities

Supervise and lead the onsite team, including leasing and maintenance team members.
Provide ongoing coaching, training, performance feedback, and clear expectations.
Build a team culture aligned with J Street values, service standards, teamwork, and accountability.
Prepare, manage, and monitor the operating budget for the property.
Track rent collections, delinquencies, payment plans, invoices, and property-level spending.
Review financial performance, identify variances, and take action to improve results.
Maintain accurate reporting, documentation, and property management system data.
Lead leasing and retention strategies that support occupancy, revenue, and community performance.
Support daily leasing activity, move-ins, move-outs, prospect follow-up, and renewal efforts.
Analyze market comps and recommend pricing or concessions based on performance and market conditions.
Set the standard for responsive, professional resident communication and service.
Address resident concerns and complaints in a timely, fair, and professional manner.
Support resident events and community-building efforts that strengthen engagement and retention.
Conduct regular property inspections for cleanliness, curb appeal, safety, maintenance needs, and overall presentation.
Partner with the maintenance team to support timely apartment turns, work order completion, preventive maintenance, and property needs.
Communicate property performance, risks, opportunities, and action plans clearly to regional leadership and support teams.
Ensure operations comply with Fair Housing, ADA requirements, applicable local ordinances, safety standards, and J Street policies.