Leasing Consultant

About NorthlandEnfield, CT
Onsite

About The Position

Northland is seeking a motivated Leasing Consultant to join their team at Bigelow Commons, a 471-unit apartment complex in Enfield, CT. The Leasing Consultant is responsible for representing Northland by providing an exceptional customer experience to residents and prospective residents. Key duties include apartment leasing, conducting tours for prospective residents, focusing on resident retention and satisfaction, and engaging in community-focused marketing. Daily tasks involve managing incoming and outgoing calls, balancing walk-ins with scheduled appointments, and supporting the on-site team with various tasks. The leasing team is expected to maintain the highest level of professionalism and customer service in all interactions with residents, vendors, and guests. This role may require weekend work as needed, which will be discussed during the interview process. Travel may also be necessary to support other properties or attend training sessions. The ability to operate a golf cart for property travel may be required.

Requirements

  • Previous sales or customer service experience
  • Ability to multitask and manage time effectively while adhering to deadlines
  • Strong communication skills
  • Ability to work collaboratively with employees, residents, and vendors
  • Must be able to stand, walk, and/or sit for extended periods of time, climb, bend, and squat
  • Must be able to occasionally push, pull, lift, and carry weights up to 50 pounds
  • Must be able to work inside and outside in all weather conditions

Nice To Haves

  • Working weekend shifts may be required
  • Travel may be required to assist other properties as needed, or to attend training classes
  • May be required to operate a golf cart to travel around the property

Responsibilities

  • Apartment leasing
  • Touring prospective residents
  • Current resident retention and satisfaction
  • Community-focused marketing
  • Managing inbound and outbound calls
  • Balancing walk-ins and scheduled appointments
  • Supporting the onsite team with other tasks as needed

Benefits

  • Competitive Bonus Programs
  • 401(k) + Company Match
  • Medical, Dental, & Vision Insurance
  • Generous PTO (including birthdays & well-being time)
  • Employee Apartment Discounts
  • Educational & Vocational Assistance
  • Employee Assistance Program
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