Leasing Consultant - Arboretum West & Arboretum Village

Tribute Companies • Wilmington, NC

1d • Onsite

About The Position

Tribute Properties is hiring a Leasing Consultant to serve as an ambassador between residents, the public, and the community management team at Arboretum West Apartments and Arboretum Village Townhomes in Wilmington, North Carolina. The role focuses on connecting people with lifestyles through sales, relationship building, and a strong resident experience. The properties are garden-style apartments and townhomes, with 360 and 98 units respectively, and are stabilized communities.

The Leasing Consultant is expected to support leasing, occupancy, and retention goals, maintain strong reputation scores, deliver accurate administrative work, and contribute to a positive, collaborative team culture. The role includes adapting leasing presentations, following up with prospects, hosting resident events, maintaining property social media, and complying with company policies, housing laws, and lease provisions. Tribute Properties highlights its 2024 and 2025 Property of the Year Awards from the Wilmington Apartment Association Crest Awards.

Requirements

• Proven track record in customer service or sales.
• Flexible schedule, including weekends.
• Strong work ethic and intrinsic motivation.

Nice To Haves

• High school education or equivalent preferred.
• Experience with Yardi or other property management software is a plus.

Responsibilities

• Focus on achieving results and doing the right thing in all aspects of the role.
• Manage multiple priorities and tasks, taking initiative in assigned duties.
• Take personal ownership and responsibility, and set clear goals and expectations.
• Collaborate with team members to provide high-quality customer service.
• Exceed expectations to provide the best resident experience.
• Stay informed about market competition, including features, benefits, and pricing.
• Adapt leasing presentations to help secure leases.
• Follow up with prospects and build rapport.
• Plan and host resident events and on-site activities.
• Follow company policies, tenant and housing laws, and lease provisions.
• Maintain accuracy and quality in administrative tasks.
• Manage property social media according to company standards.
• Maintain high leasing, occupancy, and retention rates, including during construction.
• Support teammates with loyalty and care.
• Ensure reputation scores meet or exceed industry standards.
• Perform additional duties as requested.

Benefits

• Cigna medical insurance for less than $35 per month for individual coverage.
• Employer-paid short-term disability, including maternity coverage.
• 401(k) retirement planning with a full 3% match and a 50% match on 4%–5%.
• 20% employee rental discount.
• 11 paid holidays, including a floating holiday of the employee’s choice.
• Vacation and sick time.
• Paid parental bonding leave and a Welcome Child stipend.
• Competitive leasing and renewal bonuses.
• Various other insurance options.
• Employer-paid long-term disability and $50,000 of group-term life insurance.
• Positive, supportive, collaborative team culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed