Leasing Consultant-Grove City HSL

Homestead Companies•Grove City, OH

8d•Onsite

About The Position

The Leasing Consultant plays a vital role in helping future residents find their ideal apartment homes and fosters relationships with our existing residents. You will be responsible for providing excellent customer service, assisting with the leasing process, and contributing to the overall success and growth of our property.

Requirements

Previous experience working with people in an upbeat environment
Ability to work on Saturdays and Sundays based on property need
Enthusiastic and professional customer service

Nice To Haves

Previous experience working with seniors a plus
Entrata experience a plus
Ability to walk the property, show apartments, sit/stand for long periods of time, verbally communicate

Responsibilities

Deliver exceptional customer service to future and current residents, ensuring their needs and concerns are promptly addressed in an appropriate manner.
Conduct property tours, highlighting the features and amenities of the property
Assist future residents in completing rental applications, collecting required documentation, and guiding them through the lease signing process.
Support marketing initiatives, both online and offline, to attract prospective residents, including managing listings on various rental platforms and social media channels.
Build and maintain strong relationships with current residents, addressing their concerns, resolving issues, and promoting resident engagement and satisfaction.
Stay informed about the local rental market, competitors, and industry trends to provide valuable insights and recommendations.
Handle various administrative tasks, including maintaining accurate resident records, completing leasing paperwork, and managing the leasing office.
Effectively communicate with property management, maintenance, and other staff to ensure operational and resident satisfaction.