Leasing Consultant - Kansas City, MO

2B Residential•Kansas City, MO

22h•$21 - $25•Onsite

About The Position

2B Residential, a market leader in multi-family management, is seeking an experienced Leasing Consultant to join our team at Timber Lakes at Red Bridge in Kansas City, MO near 435 & Holmes. We are seeking a seasoned leasing professional with a proven ability to drive occupancy, deliver exceptional resident experiences, and build strong relationships with prospects and residents. The ideal candidate possesses a solid understanding of Fair Housing regulations, demonstrates sound judgment and professionalism, and thrives in a results-oriented environment.

Requirements

2+ years of multifamily leasing experience strongly preferred
Strong working knowledge of Fair Housing laws and leasing best practices
Residential leasing experience and Yardi experience (preferred)
Strong communication and interpersonal skills
Exceptional customer service mindset
Self-motivated, organized, and detail oriented
Ability to multitask in a fast-paced environment
Positive attitude and professional demeanor
Valid driver's license, reliable transportation, and automobile insurance required

Nice To Haves

Yardi experience

Responsibilities

Greet residents and host tours for prospects, follow up of guest cards
Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
Answer and distribute incoming calls and messages throughout day
Receive and distribute all incoming mail
Occasionally assist with planning, and hosting after hours resident events
Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
Ensure all open and close procedures are completed daily
Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
Assist with processing work order requests for residents and ensure work is completed in a timely manner
Occasionally assist with planning and hosting after hours resident events
Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.