Leasing Consultant - Sedona Park

Vidalta Residential•Irving, TX

About The Position

Vidalta Residential, founded in 2015, is a property management organization focused on creating exceptional living experiences in the multifamily sector. With a 'resident and employee first' philosophy, Vidalta aims to set unparalleled standards in every community it manages. The company has a substantial portfolio across the Southern United States, cultivating welcoming, inclusive environments. Vidalta is recognized as a top employer and industry champion, fostering a high-performance culture through collaborative teamwork, continuous professional development, and a passion for outstanding service and sustainable solutions. Their success is attributed to positive attitudes, profound dedication, and a commitment to exceeding expectations, making Vidalta Residential a benchmark for operational excellence in property management. The Leasing Consultant role is crucial for the successful leasing and strategic marketing of residential apartment units. The primary objectives are to achieve high occupancy rates and foster positive, long-term resident relations. This position demands superior sales acumen, exceptional customer service skills, and strong organizational capabilities, acting as the main point of contact for prospective and current residents.

Requirements

High school diploma or equivalent.
Minimum of one (1) year of demonstrable experience in sales, customer service, or property management leasing.
Exceptional written and verbal communication abilities.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and time management skills.

Nice To Haves

Prior experience utilizing property management software (e.g., Yardi, RealPage, AppFolio).
Demonstrated knowledge of Fair Housing laws and associated regulations.
Possession of a valid driver's license and reliable personal transportation.
Being bilingual is a plus.

Responsibilities

Conduct comprehensive property tours for prospective residents, highlighting community amenities, features, and benefits.
Respond promptly and professionally to prospective resident inquiries (phone, email, walk-ins) and execute follow-up protocols to secure lease agreements.
Process rental applications, including background checks, income verification, and preparing lease documentation.
Meet and exceed monthly and annual leasing goals for occupancy and renewal rates.
Maintain awareness of local market conditions, competitor pricing, and leasing trends for effective property positioning.
Manage resident inquiries, concerns, and maintenance requests, escalating complex issues to the Property Manager.
Coordinate move-in and move-out processes for a smooth resident transition.
Participate in planning and executing strategic resident events and retention programs.
Promote positive resident relations to maximize lease renewals and encourage referrals.
Maintain meticulous and up-to-date resident and property files (physical and electronic).
Ensure accurate and timely input of prospect and resident data into property management software.
Ensure compliance with federal, state, and local legislation, including Fair Housing regulations.
Prepare and process reports on occupancy status, prospective resident traffic, and lease renewal rates.
Support the execution of the community’s strategic marketing plan, including social media, online listings, and local outreach.
Regularly inspect vacant units and common areas to ensure high presentation standards.
Distribute marketing materials and promotional flyers.
Support the Preferred Employer Plan and Resident Referral programs.