Leasing Consultant - Residential

Decron Properties • Phoenix, AZ

3d

About The Position

The Leasing Consultant creates a positive and welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, assisting with resident relations, and helping achieve occupancy goals while representing Decron Properties professionally and enthusiastically.

The position combines office work with on-site apartment tours. It involves frequent walking, standing, and climbing stairs during tours, lifting up to 25 pounds, and working indoors and outdoors in varying weather conditions. Weekend work and a flexible schedule may be needed.

Decron offers competitive salary, position-specific commissions, an engaging workplace, and benefits for full-time positions, including medical, dental, and vision coverage, vacation, sick and holiday time, a 401(k), free life insurance, and corporate events. The company is an Equal Opportunity Employer and participates in E-Verify.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service, sales, or administrative experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Ability to work weekends and a flexible schedule as needed.
• Professional appearance and demeanor.
• Comfort using property management systems and technology tools.

Nice To Haves

• Previous experience in multi-family residential leasing.
• Familiarity with Yardi, AppFolio, or similar property management software.
• Bilingual ability in English and Spanish or another language commonly spoken in the area.

Responsibilities

• Greet and assist residents, prospective residents, and vendors professionally and courteously; respond to inquiries by phone, text, email, and in person.
• Conduct property tours highlighting community features, available units, and apartment amenities.
• Explain lease terms, pricing, policies, and application procedures clearly and accurately.
• Assist applicants through screening, income requirements, applicable fees, and documentation.
• Prepare lease agreements, renewals, and related paperwork in compliance with company procedures, including utility information, pet policies, parking, additional fees, and co-applicants.
• Maintain current knowledge of available units, rental rates, occupancy, and promotions.
• Follow up with prospects and maintain consistent communication to maximize leasing conversions.
• Monitor local competition, including pricing trends, occupancy, and amenities, to support leasing strategies.
• Support marketing efforts, including posting online advertisements, distributing materials, and creating social media content.
• Assist in organizing resident events and fostering a positive community atmosphere.
• Address resident questions and escalate complex issues to the Community Manager when necessary.
• Assist with community inspections and curb-appeal checks.
• Participate in team huddles.
• Support move-in and move-out processes.
• Back up team members as needed and perform other duties as assigned.

Benefits

• Competitive salary.
• Position-specific commissions.
• Medical, dental, and vision benefits for full-time positions.
• Vacation, sick, and holiday time.
• 401(k).
• Free life insurance.
• Corporate events.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED