Leasing Consultant - Residential

Decron • Phoenix, AZ

2d

About The Position

The Leasing Consultant creates a positive, welcoming environment for prospective and current residents. The role focuses on leasing apartments, conducting property tours, and assisting with resident relations. The Leasing Consultant helps achieve occupancy goals while representing Decron Properties professionally and enthusiastically.

The position combines office work with on-site apartment tours and includes frequent walking, standing, and climbing stairs. It may involve working indoors and outdoors in varying weather conditions, and requires the ability to lift up to 25 pounds. Weekend work and a flexible schedule may be needed.

Decron describes itself as an award-winning workplace and offers competitive salary, position-specific commissions, an engaging workplace, and benefits for full-time positions. The listed benefits include medical, dental, and vision coverage, vacation, sick and holiday time, a 401(k), free life insurance, and corporate events.

Requirements

• High school diploma or equivalent.
• At least 1 year of customer service, sales, or administrative experience.
• Excellent interpersonal and communication skills.
• Strong organizational skills and ability to multitask.
• Proficiency in Microsoft Office, including Word, Outlook, and Excel.
• Ability to work weekends and a flexible schedule as needed.
• Professional appearance and demeanor.
• Comfort using property management systems and technology tools.
• Ability to lift up to 25 pounds.
• Ability to work indoors and outdoors in varying weather conditions.

Nice To Haves

• Previous experience in multifamily residential leasing.
• Familiarity with Yardi, AppFolio, or similar property management software.
• Bilingual in English and Spanish or another language commonly spoken in the area.

Responsibilities

• Greet and assist residents, prospective residents, and vendors professionally and courteously.
• Respond to inquiries by phone, text, email, and in person.
• Conduct property tours and highlight community features, available units, and apartment amenities.
• Explain lease terms, pricing, policies, and application procedures clearly and accurately.
• Guide applicants through leasing, including screening, income requirements, applicable fees, and documentation.
• Prepare lease agreements, renewals, and related paperwork in accordance with company procedures, including applicable utility information, pet policies, parking, additional fees, and co-applicants.
• Maintain current knowledge of available units, rental rates, occupancy, and promotions.
• Follow up with prospects and maintain consistent communication to maximize leasing conversions.
• Monitor local competitors’ pricing trends, occupancy, and amenities to support leasing strategies.
• Support marketing efforts, including posting online ads, distributing materials, and creating social media content.
• Help organize resident events and foster a positive community atmosphere.
• Address resident questions and escalate complex issues to the Community Manager when necessary.
• Assist with community inspections and curb-appeal checks.
• Participate in team huddles.
• Support move-in and move-out processes.
• Back up team members as needed and perform other assigned duties.

Benefits

• Competitive salary
• Position-specific commissions
• Medical, dental, and vision benefits for full-time positions
• Vacation
• Sick time
• Holiday time
• 401(k)
• Free life insurance
• Corporate events

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED