Leasing Consultant - 12000 Edgewater

Millennia Housing Management•Lakewood, OH

3d•Onsite

About The Position

The Millenia Companies seeks a Conventional Leasing Agent. The Conventional Leasing Agent reports to the Community Manager and shares responsibility for the overall operation and the day-to-day activities associated with the leasing office. The Conventional Leasing Agent will work to minimize vacancies, lease apartments, promote good working resident relations, assure program compliance, and perform office tasks as required. The Conventional Leasing Agent will provide tours of the community, handle all details of move-outs and move-ins per inspection checklists, manage maintenance requests for timely completion, and ensure residents are provided with a clean, safe, and well-maintained community. Daily activities will include working collaboratively with your community team and key partners in Maintenance while ensuring all required aspects of apartment turnovers, leasing, compliance, and assisting in operating a stable, fiscal operation are covered and meeting all requirements. The ideal candidate will manage the marketing/leasing process from start to finish, compellingly presenting the apartment and community and creating excitement. Responsible for marketing plan based on current market information and revises to respond to changing market needs; fosters relationships with the community, prospective tenants, conduct tours of the property, process rental applications, advertise, and daily administration of property marketing goals. If you are interested in working in a rewarding environment where your talents are appreciated, apply in confidence.

Requirements

1+ years prior market-rate apartment leasing management experience preferred.
Extensive sales experience
Excellent time management and multi-tasking skills.
Demonstrated strong customer service skills to interact with the team, residents, prospective residents, housing authority representatives, and visitors.
Strong organizational skills with practical decision-making abilities.
Strong MS Office skills (Word, Excel) for effective written communications and maintaining accurate records.
Knowledge of accounting for collecting/tracking rents and posting to appropriate records.
Minimum High School degree or GED equivalent preferred
Multi-Family housing experience a plus
Onesite experience a plus.
Must be willing and able to travel.
Excellent communication skills are critical, including verbal and written.
Must possess superior customer service, communication, and interpersonal abilities.
Ability to analyze complex problems, propose workable solutions, and implement corrective actions in all situations.
Experience with Microsoft Office (Word, Excel, and PowerPoint).
Marketing, sales, or customer service experience required.
Able to influence effectively; gain support for new ideas and approaches across multiple stakeholders with varying agendas and shifting priorities
Solid understanding of data analysis, budgeting, and business operations.
Superior analytical and problem-solving capabilities.
A strong strategic and business mindset.
Excellent organizational skills.

Nice To Haves

1+ years prior market-rate apartment leasing management experience
Multi-Family housing experience
Onesite experience

Responsibilities

Responsible for filling occupancy
Presenting properties and amenities in a positive light to prospective tenants
Tracking all prospect leads
Complete all required paperwork and database documentation/entries
Demonstrate excellent customer service and professionalism
Assist with all activities related to leasing apartments.
Handle telephone calls, including retrieving messages and returning calls.
Greet, pre-qualify, demonstrate, and follow up with prospects
Successfully overcome objections and practice closing techniques
Conduct move-in orientation, move-in inspection, execute all documents, verify the utility accounts have been transferred into the resident's name, and collect all monies due before releasing the keys to a new resident.
Handle and accurately complete all paperwork and reports associated with leasing activities.
Maintain files of leasing paperwork and input leasing data into computers accurately and in a timely fashion.
Submit completed move-in files to Assistant Property Manager
Notify the Community Manager of all conditions that are unsafe or are areas of concern.
Maintain positive resident relations by responding to residents in a friendly, professional, and timely manner.
Place a strong emphasis on customer service in every action on the job.
Assist Community Manager in other duties as deemed necessary by property circumstances or situations.