Leasing Consultant- Omaha, NE

Burlington Capital Properties•Omaha, NE

3d•Onsite

About The Position

Burlington Capital Properties is seeking an energetic, customer-focused Leasing Consultant to join Highpoint Apartments in Omaha. This position is ideal for someone who enjoys meeting new people, building relationships, and helping prospective residents find a place they are proud to call home. The successful candidate will support leasing and marketing efforts while providing exceptional service to both prospective and current residents. Strong follow-up, organization, communication, and sales skills are important, along with a positive and professional approach to working with residents and the onsite team.

Requirements

2 years of residential leasing experience required
Previous customer service experience
Strong communication, interpersonal, and relationship-building skills
Strong sales, leasing, and follow-up abilities
Excellent organizational skills and attention to detail
Ability to manage multiple priorities and work independently with minimal supervision
Basic computer and office equipment proficiency
Valid driver's license with an acceptable driving record
Reliable transportation for local outreach marketing activities
Ability to walk the property daily and conduct apartment tours, including navigating stairs as needed
Must be comfortable working Saturdays and participating in a flexible schedule based on property needs

Nice To Haves

Multifamily housing experience preferred
Marketing or outreach experience preferred
Bilingual English/Spanish skills preferred
Experience with property management software preferred

Responsibilities

Conduct apartment tours and effectively present the features and benefits of the community to prospective residents
Respond to leasing inquiries, qualify prospective residents, and assist with the application and leasing process
Prepare leasing documentation and complete move-in procedures accurately and efficiently
Build positive relationships with prospective and current residents through responsive and professional customer service
Support resident retention efforts and participate in resident events, promotions, and community activities
Assist with marketing and outreach initiatives designed to generate leasing traffic and maintain occupancy
Develop relationships with local businesses and community organizations through outreach marketing
Conduct market research and monitor local apartment market trends
Ensure vacant apartments, common areas, and community amenities are clean, attractive, and tour-ready
Create and process resident work orders and assist with follow-up as needed
Deliver notices throughout the property as required
Maintain accurate resident and leasing records
Represent the community and Burlington Capital Properties in a professional and positive manner
Participate in staff meetings and support property goals and initiatives
Walk the property regularly and assist with maintaining a welcoming appearance
Perform other duties as assigned