Leasing Consultant - Orange County (multi site)

Interlink Multifamily StaffingOrange County, CA
Onsite

About The Position

This is a temporary Apartment Leasing Consultant position responsible for the leasing, marketing, and resident relations of multi-family residential apartments. The role requires representing the company professionally, providing excellent customer service, and managing leads and applications. It also involves assisting with resident renewals, reputation management, and outreach marketing to drive traffic and enhance the business reputation.

Requirements

  • At least 6 months experience as a Leasing Consultant in a Multifamily environment
  • Demonstrate strong oral and written communication skills
  • Operate telephone, personal computer/keyboard, Microsoft Office including Word and MS Outlook; previous experience with and/or ability to learn and navigate industry-specific software platforms
  • Must possess a positive attitude and adaptability
  • Ability to work a flexible schedule; may include weekends
  • Professional image and dress required
  • Must be able to pass a criminal background check

Responsibilities

  • Represent the company in a professional manner at all times, providing excellent customer service to residents, vendors, and prospects
  • Greet and qualify prospective residents, tour the apartment homes and community, and utilize closing techniques to secure the lease
  • Record and follow up on all internet, telephone, virtual, and in-person leads using the provided CRM system
  • Maintain compliance with company procedures and Fair Housing requirements
  • Process applications for approvals (i.e., credit check, rental history, income qualifications, etc.)
  • Follow up with applicant regarding status, process lease execution, and facilitate move-in
  • Assist in securing resident renewals, utilizing company processes and systems
  • Reputation management including monitoring advertising sites for accuracy and effectiveness, creating social media content, and generating positive property reviews
  • Outreach marketing planning, execution, and tracking of results with the purpose of driving qualified traffic to the property and enhancing the business reputation in the greater community
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