Leasing Consultant- Skye at Arbor Lakes
About The Position
Skye at Arbor Lakes Apartments in Maple Grove, Minnesota, is hiring a Leasing Consultant. The Leasing Consultant serves as the property's sales representative, greeting prospective residents, presenting the community's features and benefits during apartment tours, and securing lease agreements from qualified applicants. The role is suited to a service-oriented person with strong communication skills who helps current residents feel welcome and comfortable. Compensation is hourly plus bonus, with a stated hourly pay range of $19–$20. This position is eligible as an internal promotion opportunity. The Leasing Consultant manages the leasing process, supports resident satisfaction, helps maintain the property's appearance and ongoing maintenance, and assists the Property Manager with staff training and operational goals. The role requires compliance with company policies and applicable housing, accessibility, credit-reporting, and other laws. Evening and weekend work may be requested.
Requirements
- High school diploma or equivalent.
- Strong sales and/or leasing experience.
- High-level interpersonal communication skills.
- Ability to maintain a high-energy, friendly demeanor and work in a fast-paced environment.
- Ability to perform entry- to intermediate-level mathematical functions without additional personnel assistance.
- Proficiency with computers and Microsoft Office.
- Typing speed of at least 30 words per minute.
- Obtain Fair Housing certification before interacting with prospects or residents.
- Ability to work evenings and weekends if requested.
Nice To Haves
- National Apartment Leasing Professional (NALP) credential desired.
- Yardi experience is a plus.
Responsibilities
- Manage every aspect of the leasing process with prospective tenants.
- Provide high-quality customer service to prospective tenants and current residents.
- Conduct tours, guide clients through the application process, and close sales.
- Maximize occupancy and offer additional products or services to support customer satisfaction and revenue.
- Maintain accurate, current records of prospective and current clients.
- Respond to phone, email, and in-person communications promptly and professionally.
- Address resident concerns and requests with a positive customer service approach.
- Follow through and assist the Property Manager and support groups in coordinating ongoing property maintenance.
- Maintain the community's appearance, conduct regular inspections and tours, and ensure that repairs are noted and completed.
- Assist the Property Manager in training on-site staff to achieve the property's operational goals.
- Perform other duties as assigned.
- Conduct business in accordance with company policies and procedures and applicable laws, including Fair Housing, the Americans with Disabilities Act, and the Fair Credit Reporting Act.
Benefits
- Medical, dental, and vision insurance (PPO) for eligible full-time employees.
- Company 401(k) plan with a company match.
- Vacation time.
- Nine paid holidays and three floating holidays per year.
- Sick time.
- Tuition reimbursement opportunity.
- Company-paid life insurance equal to annual base salary.
- Company-paid short-term and long-term disability.
- Paid parental leave.
- Hourly wage plus bonus opportunity.
- Growth potential as the portfolio expands.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
