Leasing Consultant

Hathaway Construction Services Inc•Indian Trail, NC

3d•Onsite

About The Position

Our team is searching for a dynamic, top performing salesperson with positive energy, an entrepreneurial spirit, and superior sales and customer service experience. This person is an individual contributor who is driven to close the deal and stays levelheaded amidst prioritizing competing agendas. Mostly importantly, a Leasing Consultant often serves as a prospective resident’s first impression of the Evolve brand. They therefore take pride in their professionalism and speak passionately about our properties. Their successful communication is the reason why residents choose to join our communities.

Requirements

Minimum of one year experience in a customer service, sales or retail position required
Experience or knowledge in leasing or real estate a plus.
Strong typing and computer skills with intermediate knowledge of Microsoft Outlook, Word and Excel.
Professional verbal and written communication skills required.
Ability to close a sale is highly preferred.
Experience using Yardi or other related property management accounting software a plus.
High school diploma or equivalent required.
Ability to work a flexible schedule to include weekends, evenings, and some holidays.

Nice To Haves

Experience or knowledge in leasing or real estate
Ability to close a sale
Experience using Yardi or other related property management accounting software

Responsibilities

Be the first point of contact with prospective residents, current residents, vendors and Evolve associates.
Drive the lease closing process by highlighting the quality of the community and the amenities available at the property to prospective residents.
Determine the customer’s needs, resolve and/or escalate to a higher level as permitted.
Use your customer friendly personality as well as your ability to diffuse/resolve difficult situations while nurturing relationships.
Deliver unmatched service to residents to exceed their expectations, while maintaining resident retention.
Meet sales goals, leasing ratios and maintain milestones in customer service and resident satisfaction, throughout the sales process.
Manage various tasks such as lease files, maintaining updated necessary paperwork and computer systems.
Use Yardi accounting software manage the leasing process.
Complete marketing/advertising tasks including updating social media sites.
Maintain knowledge about local market conditions; shop local competition.