Leasing Consultant - Willow Springs Apartments, Goleta, CA

The Towbes Group•Goleta, CA

6d•Onsite

About The Position

For over 60 years, The Towbes Group has been creating places on the Central Coast where people genuinely love to live. We're an award-winning, fully integrated property management, development, and construction firm and we're looking for a Leasing Consultant who's great with people, comfortable selling, and proud to represent a community that people are excited to call home. This is a great opportunity to take ownership of a community and help us Create Communities Where People Thrive. You’ll mentor and collaborate with a strong on-site team and build a real career path with a company that invests in its people. You'll be part of a culture built on Community, Integrity, Quality, ROI, Sustainability, Team, and Customer Service. If you enjoy connecting with people, thrive on hitting goals, and take pride in getting the details right, we'd love to meet you.

Requirements

A genuine interest in people, and the people skills to back it up
Sales ability that feels natural, not pushy
Experience with property management software (Yardi's a plus)
An eye for detail, especially when it comes to contracts and compliance
Flexibility to work evenings and weekends when the community needs it
A team-first attitude

Nice To Haves

Yardi experience

Responsibilities

Respond to calls, emails, and walk-ins, and turn interest into signed leases
Lead property tours that highlight what makes the community stand out
Use strong sales skills to help hit occupancy goals
Prepare accurate, compliant lease agreements and keep resident files complete
Follow up with prospects so good leads don't fall through the cracks
Be the go-to person for prospective and current residents
Make move-ins smooth, organized, and welcoming
Manage renewals to keep retention strong
Help plan community events that bring residents together
Handle questions and concerns with patience and professionalism
Keep resident records current in Yardi and CRM IQ
Run credit and background checks on applicants
Track rental rates, occupancy, and leasing performance
Collect rent, fees, and security deposits
Stay compliant with Fair Housing, ADA, FCRA, and DRE requirements
Submit and follow up on maintenance requests
Walk the property regularly and flag anything that needs attention
Keep vacant units polished and tour-ready
Contribute ideas to social media and outreach efforts
Keep listings and signage accurate and up to date
Use company-approved AI tools to work more efficiently – while keeping data privacy and company standards front and center