Leasing Consultant - South Bend, IN
2B Residential•Granger, IN
•Onsite
About The Position
2B Residential, a market leader in Class A multi-family management, is seeking a passionate Leasing Consultant to join our team at GrandView Flats & Townhomes in Granger, IN. Whether you're coming from sales, marketing, hospitality, retail, customer service, or apartment leasing, this is an excellent opportunity to grow your career with a leader in Class A multifamily management. We're seeking someone who enjoys connecting with people, creating memorable customer experiences, and actively promoting the community both on-site and throughout the local market.
Requirements
- Strong communication and interpersonal skills
- Exceptional customer service mindset
- Self-motivated, organized, and detail oriented
- Ability to multitask in a fast-paced environment
- Positive attitude and professional demeanor
- Valid driver's license, reliable transportation, and automobile insurance required
Nice To Haves
- Previous leasing experience
- Residential leasing experience and Yardi experience
Responsibilities
- Greet residents and host tours for prospects, follow up of guest cards
- Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
- Answer and distribute incoming calls and messages throughout day
- Receive and distribute all incoming mail
- Occasionally assist with planning, and hosting after hours resident events
- Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
- Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
- Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
- Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
- Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
- Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
- Ensure all open and close procedures are completed daily
- Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
- Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
- Assist with processing work order requests for residents and ensure work is completed in a timely manner
- Occasionally assist with planning and hosting after hours resident events
- Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
- Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
Benefits
- Medical, Dental, and Vision Insurance
- Company-Paid Short-Term and Long-Term Disability
- Company-Paid Life Insurance
- Paid Time Off, including vacation, sick time, personal days, and paid holidays
- 401(k) Retirement Plan
- Career growth and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
