Leasing Consultant - Luxury Apartment Communities
About The Position
LR Management is seeking a dependable and hard-working Leasing Consultant with previous sales experience to join their team at a luxury property in Royal Oak, Michigan. The ideal candidate will be an organized, multi-tasking team player with strong people skills, a positive attitude, and self-motivation. Leasing Consultants play a key role in helping customers find their next home and support the management office with administrative tasks. This role offers a fast-paced environment where no two days are the same. Previous sales/retail sales experience, multi-family experience, and a commitment to providing thorough service to renters are essential.
Requirements
- A minimum of two (2) years’ experience in leasing, hospitality, or administrative work preferably in a luxury/concierge setting.
- Experience with Yardi and CRM
- Excellent problem solving and communication skills
- Ability to multitask during busy periods
- Previous sales experience/retail sales experience
- Multi-family experience
Nice To Haves
- Associates degree preferred although a high school diploma or GED with verifiable Leasing Coordinator experience will also be considered
Responsibilities
- Presenting apartments and provided amenities in a positive light to prospective tenants
- Build rapport with current and prospective tenants while providing personalized service
- Prepare and execute lease agreements and addendums in accordance with LR Management’s property standards and regulations
- Maintain apartment availability and unit status records
- Monitor use of community facilities including laundry, mail, guest cards, and fitness center
- Partner with the Maintenance team to ensure the property is maintained effectively
- Screen prospective tenants to ensure they meet eligibility requirements
- Oversee and coordinate the orientation of new tenants
- Assist with office and clerical tasks, including answering the phones in a professional and courteous manner
- Follow up on service requests as needed
- Accept rent payments, security deposits, and other applicable fees
- Maintain and store documentation securely and effectively
- Inspect properties when tenants take occupancy and when they vacate
- Liaise with tenants to provide information and address their complaints and concerns
- Work independently and as part of a team
Benefits
- Competitive compensation
- Health, vision, and dental benefits
- A wide selection of voluntary benefits to meet employees’ individual needs
- 401(k) with company match
- 15 days of accrued PTO per year
- Employee training and certification assistance
- Career growth opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
