Leasing Consultant - Atrium at Collegetown
About The Position
Build a career that builds communities. At Mercy Housing, your work creates homes, hope, and opportunity. Join a mission-driven team where mercy, justice, and respect guide everything we do—from empowering residents to supporting your personal and professional growth. Together, we’re transforming lives through affordable housing and inclusive communities. The Leasing Consultant is responsible for every phase of the leasing/occupancy process, including maintaining exceptional customer service with prospects and residents, marketing the property to meet occupancy goals, reviewing certifications and re-certifications, and reporting. We encourage candidates with lived experience to apply. This is an on-site position.
Requirements
- High school diploma or equivalent.
- Minimum of two (2) years' experience in customer service, sales, or related field required.
- Sales experience with a proven track record.
- Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Outlook).
- Operate required technological systems that run the property, including multiple incoming phone lines.
- Stamina for fast paced working environment.
Nice To Haves
- One year in a leasing position preferred.
- College or real estate-related supplemental courses.
- Occupancy certification.
- Excellent understanding of the occupancy standards and processes.
Responsibilities
- Prepare the day for guests (office and show units presentable, retrieve messages).
- Prepare materials before the office opens.
- Serve residents by writing service requests, completing service call backs, and follow through on special requests.
- Design campaigns to generate activity, cold call businesses to get leads, and decorate units to become show units.
- Attend social events and represent the property in a way that brings credibility to the site and staff.
Benefits
- Several Healthcare plans to choose from, dental (includes adult and child orthodontia) and vision
- 15 days of earned PTO your first year, 12 company holidays + 2 floating holidays
- 403b + match
- Early close Fridays (3 paid hours each Friday)
- Early close prior to a holiday (3 paid hours)
- Paid Time off between Christmas and New Year's Holiday
- Paid Volunteer Time
- Paid Parental Leave and Care Giver Leave
- Paid Life Insurance
- Free Employee Assistance Plan
- Free Basic Dental
- Pet Insurance options
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
