Full-Time Leasing Consultant

Capano Management Company•Camden, DE

10d•$17 - $24•Onsite

About The Position

Essential Duties & Responsibilities  Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units to ensure a great “move-in experience”  Showcase the value of the community features as they relate to the customer needs  Use a customer focused attitude year-round to ensure a smooth renewal process for existing residents  Utilize and establish creative marketing and social media strategies to increase property traffic  Support occupancy and retention goals by following up with potential and current residents  Use problem solving skills and best judgment to handle unpredictable situations as they arise  Maintain accurate and in-depth knowledge of the community and competitors in the industry to give potential residents all the information they need to make their decision  Promote positive resident relations through courteous and timely response to resident needs and concerns  Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks  Collaborate with team members to plan and organize resident events  Will assist in other projects and activities as needed Qualification Requirements  One year of experience in sales, hospitality and/or customer service  High school diploma required. Bachelor’s degree preferred  Work a varied schedule including weekends and holidays as required  Proficiency in Microsoft Office Suite including Word, Excel & Outlook  Strong written and verbal communication skills  Leasing and/or property management experience not required  401k Match

Requirements

One year of experience in sales, hospitality and/or customer service
High school diploma required
Work a varied schedule including weekends and holidays as required
Proficiency in Microsoft Office Suite including Word, Excel & Outlook
Strong written and verbal communication skills

Nice To Haves

Bachelor’s degree preferred
Leasing and/or property management experience not required

Responsibilities

Manage the leasing process from tour to move-in including closing the sale, completing lease documents and inspecting units
Showcase the value of the community features as they relate to the customer needs
Use a customer focused attitude year-round to ensure a smooth renewal process for existing residents
Utilize and establish creative marketing and social media strategies to increase property traffic
Support occupancy and retention goals by following up with potential and current residents
Use problem solving skills and best judgment to handle unpredictable situations as they arise
Maintain accurate and in-depth knowledge of the community and competitors in the industry
Promote positive resident relations through courteous and timely response to resident needs and concerns
Demonstrate strong attention to detail while preparing lease documents, resident files, applications for approval and related bookkeeping tasks
Collaborate with team members to plan and organize resident events
Assist in other projects and activities as needed