Leasing Associate

Continental Careers • Hartland, WI

8d • Onsite

About The Position

Continental Properties is looking for an enthusiastic and customer-centric Leasing Associate to join our team at our beautiful Westrock Residences residential apartment community in Hartland, WI. You will guide your own success by achieving leasing goals and building professional relationships with prospective and current residents. Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community Manager of the property.

Requirements

• Proven sales and customer service experience with a genuine passion for creating an exceptional resident experience
• Can work a flexible schedule —including weekends, evenings, and holidays
• Comfortable balancing desk work with being on your feet— touring the community (for a period of up to 8 hours), climbing stairs, cleaning units, managing social media, and using standard office tools like computers and phones throughout the day

Responsibilities

• Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily
• Drive leasing success from first contact to move-in. Being the leader on inquiries, conducting tours, following up with prospects, and coordinating seamless move-ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals
• Ensure a best-in-class resident experience by managing prospect and resident follow-ups, conducting move-in inspections, and supporting lease renewals and occupancy tracking. All while maintaining full compliance with Fair Housing, Tax Compliance, and all applicable regulations

Benefits

• Career Growth
• Tools, training, and opportunities for a meaningful career with long-term growth potential
• Investment in learning & development with paid professional memberships, certifications, and tuition reimbursement
• Comprehensive mental health support including 8-free counseling sessions per year and access to additional wellness resources
• Generous vacation time
• 9-paid holidays
• 4 company-paid half-days during designated months
• Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture
• The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day
• You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all
• Discount on on-site apartments
• Commissions on new leases and renewals
• Quarterly and year-end bonuses based on community performance
• Medical, Dental, and Vision Plans
• Flexible spending accounts
• 401(k) with company match
• Company-paid life and disability insurance
• 6-weeks paid parental leave
• Family-forming & fertility resources (up to 12-weeks leave for birth mothers)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed