Leasing Associate

Fairgrove Property Management•Anaheim, CA

12d•$22 - $25•Onsite

About The Position

Fairgrove Property Management provides industry-leading residential property management services to real estate investors and residents throughout Southern California. Founded in 1976, the Irvine, CA-based company makes owning investment properties profitable and effortless. Four decades of experience in the residential real estate sector empowers Fairgrove to deliver a combination of exceptional operational expertise and innovative technology to both owners and residents. The company’s management approach enables stress-free, passive investing for owners, and provides residents with quality housing where service is the highest priority. Fairgrove Property Management operates in four major Southern California markets and is rapidly expanding across the West. The Leasing Associate is responsible for the leasing and marketing of available rental homes throughout the portfolio. Providing excellent customer service and maintaining positive prospective resident relations.

Requirements

High School Diploma, GED, or equivalent experience
2+ years of experience in scattered site property management, with customer service or sales experience
Strong knowledge of computers and technology including cloud-based software and applications
Proficient in Microsoft Office 365
Great communication skills
Customer service oriented
Organized and able to manage multiple priorities
Clean driving record with no major violations
Dependable transportation

Nice To Haves

Proficient in AppFolio preferred

Responsibilities

Respond to all email and phone inquiries within 2 business hours.
Review and process completed applications within 24 hours of receipt.
Calculate and verify income, rental history verification, and credit report analysis.
Generate and thoroughly explain the lease agreement with future residents.
Schedule showings with prospective residents.
Create and update market analysis for all new leases and renewals.
Ensure compliance with applicable laws regarding Fair Housing, rent increases and rent caps.
Execute marketing activities to drive traffic to the property, including descriptive ad language that highlights best features, engaging property/unit photos, lightly staged units, video tours and signage.
Use internet marketing tools (ShowMojo, AppFolio Guest Cards, Craigslist, and other websites) to generate and manage showings.
Ensure that the property grounds & units meet the Company’s standards for show quality. Communicate maintenance to team members & supervisor.
Arrive 10 minutes early for showings to turn on lights, open windows and/or blinds and make sure the unit is show ready.
Follow-up with prospects and new residents to ensure satisfaction by sending e-mail, texts, or making telephone calls to finalize decisions to rent and/or tenant(s) satisfied with new residence.