Leasing Associate

Continental Careers•Mount Pleasant, WI

9d•Onsite

About The Position

Continental Properties is looking for an enthusiastic and customer-centric Leasing Associate to join our team at our beautiful Springs at Mount Pleasant residential apartment community in Mount Pleasant, WI. You will guide your own success by achieving leasing goals and building professional relationships with prospective and current residents. Successful Leasing Associates demonstrate an unparalleled commitment to customer service and resident satisfaction while helping clients find their perfect home. You will report to the Community Manager of the property.

Requirements

Proven sales and customer service experience with a genuine passion for creating an exceptional resident experience
Can work a flexible schedule —including weekends, evenings, and holidays
Comfortable balancing desk work with being on your feet— touring the community (for a period of up to 8 hours), climbing stairs, cleaning units, managing social media, and using standard office tools like computers and phones throughout the day

Responsibilities

Deliver an exceptional customer experience by bringing a courteous, professional attitude to every interaction while ensuring our community always looks its best by inspecting and preparing tour-ready units and maintaining a clean, inviting model and tour path daily
Drive leasing success from first contact to move-in. Being the leader on inquiries, conducting tours, following up with prospects, and coordinating seamless move-ins while leveraging creative marketing, advertising, resident events, and technology to achieve revenue and occupancy goals
Ensure a best-in-class resident experience by managing prospect and resident follow-ups, conducting move-in inspections, and supporting lease renewals and occupancy tracking. All while maintaining full compliance with Fair Housing, Tax Compliance, and all applicable regulations

Benefits

Career Growth opportunities
Paid professional memberships
Certifications
Tuition reimbursement
Comprehensive mental health support including 8-free counseling sessions per year
Access to additional wellness resources
Generous vacation time
9-paid holidays
4 company-paid half-days during designated months
Informal gatherings, lunches, community and company events, volunteer opportunities
Discount on on-site apartments
Performance incentives on new leases and renewals
Quarterly and year-end bonuses based on community performance
Medical, Dental, and Vision Plans
Flexible spending accounts
401(k) with company match
Company-paid life and disability insurance
6-weeks paid parental leave
Family-forming & fertility resources (up to 12-weeks leave for birth mothers)