Leasing Ambassador - Integris

Campus Living Centres•Kingston, ON

1d•CA$18 - CA$21

About The Position

The Leasing Ambassador is responsible for successfully filling all bedrooms at the property, generating new traffic of prospective residents, assisting with resident relations, conducting all necessary functions to close a sale, touring future residents, assisting with roommate matching, and attending to any after-hour events related to resident events and relations.

Requirements

High School Diploma or equivalent
Excellent oral and written communication skills
Positive and professional interpersonal skills
Basic computer skills in a Windows environment
Ability to adhere to policies and procedures
Basic math skills
Self-driven
Able to take direction from supervisors
Flexible to work days, evenings, weekends and holidays
Minimum 1 year experience in similar role

Responsibilities

Communicating with all assigned leads for potential new residents
Using every tool possible to close leads and convert them into a resident on the property
Touring the prospect, virtually or in person
Cold calling, texting and emailing all leads
Thinking of new ways to generate traffic and close leads ie. Promos or giveaways
Answering all emails that come into the office with professionalism and sincerity
Handling all resident complaints in a timely manner with the highest level of customer service
Answering the office phone in a timely manner and responding to all inquiries
Completing roommate matching for move ins
Inspecting rooms for new residents moving in
Creating all move in packages as needed
Assisting with move out and quarterly inspections
Posting on social media platforms as required
Maintaining a clean and sanitized work space
Keeping appraised of the competition to stay ahead of local market conditions
Schedule and attend weekly external and on campus marketing events
Assisting in the coordination of monthly resident events
Works in compliance with the provisions of the OHSA, regulations and internal policies and procedures and reports any contraventions to their supervisor.
Uses or wears the equipment, protective devices or clothing that Integris Student Living requires.
Reports any hazards, missing or defective equipment or protective device which could endanger any person.
Does not engaging in any prank, contest, feat of strength, unnecessary running or rough and boisterous conduct.
Reports any risks or potential risks of violence or harassment encountered in the workplace immediately to supervisor.
Knows, understands and implements safe work practices and procedures and employs established rules and procedures for handling materials, equipment and processes (e.g. Reporting unlabeled containers, using proper lifting techniques, etc.)
Requests that worn out or defective equipment be replaced, when appropriate.
Uses equipment and materials only in the manner intended.
Reports any injuries, incidents and unusual conditions immediately to supervisor.
Inspects the work area and equipment daily and reports any hazards immediately to supervisor.
Attends all required health and safety training programs (e.g. WHMIS, orientation), and applies knowledge to daily operating procedures at Integris Student Living.
Other duties as assigned