Leasing Agent

MN Vikings Football•Eagan, MN

2d•$21 - $25•Onsite

About The Position

Viking Lakes, the best-in-class destination in Eagan, MN, is home of the Minnesota Vikings, Omni Viking Lakes Hotel, and other unparalleled amenities including Viking Lakes Residences. MV Ventures is seeking a highly motivated, organized, and passionate candidate to serve as Leasing Agent for the 483+-unit luxury community, unrivaled in the Twin Cities market. In addition to managing all facets of the leasing process, this individual will support the daily operation of the community. The successful Leasing Agent will be instrumental in the growth of Viking Lakes Residences, which is planned to expand to over 600 residences.

Requirements

Knowledge or ability to learn and adhere to Federal and State Fair Housing Laws. Show sensitivity to and respect for cultural differences
Comfortable/intermediate knowledge of Microsoft Excel and other Microsoft Office products
Outstanding customer service and organizational skills. Must be confident and outgoing, able to comfortably communicate with all groups of people in a helpful manner
High level of attention to detail with good memory, demonstrating initiative, professionalism, personal awareness, and integrity
Effectively communicate in a professional manner on a regular basis with team members, leadership, residents, tenants, and vendors
Excel in a fast-paced, dynamic environment; ability to adapt to changing priorities; remain focused under pressure; able to meet deadlines
Maintain utmost discretion and confidentiality regarding sensitive proprietary and confidential information of company, residents, tenants, and vendors
Must be able to lift, push, pull and/or move up to 30 lbs
Approximately 70% of time will be spent working in office conditions and 30% showing/touring the community and Viking Lakes campus
Regularly performs computer work and operates office equipment

Nice To Haves

1-3 years’ experience in apartment leasing, real estate sales, or similar experience
Experience with Yardi and/or CRM software

Responsibilities

Coordinate and complete prospective resident tours, highlighting community features and closing sales
Collaborate leasing feedback with management and property leasing system regarding leasing feedback
Take lead as the first point of contact for resident questions, comments, or concerns
Assist prospective residents during application process to move-in and beyond
Schedule and perform move-in orientations on or prior to lease start date with new residents to help them acclimate to their new home
Manage lead management software to ensure that tasks are completed timely
Consistently complete all prospect and resident inquiries received via office phone, in person conversations, or alternative communication methods
Provide a warm welcome to those who walk in the door by standing, greeting, and introducing yourself at the beginning of the interaction with a friendly demeanor
Conduct daily building walks to ensure that the property is in great condition, report any findings
Monitor and assist with residents moving into our community, ensuring apartments are move-in ready
Maintain resident retention by delivering exceptional service to residents and exceeding expectations
Assist with resident renewals, resident events, move out processing, and light maintenance duties
Assist residents with maintenance requests, locating packages, Door™ troubleshooting, and similar duties
Maintain a clean, professional appearance and attitude at all times
Keep and maintain accurate records and housed in applicable property management systems
Maintain knowledge of local market/competitor conditions. Regularly review competitors
Assist with marketing research and make recommendations based on findings
Work independently, confidently, and share feedback with MV Ventures teams
Availability to work weekends, evenings, and occasional overtime to meet sales goals